Senior Service Centre Supervisor
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Job Location:
Heerlen - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Within this role you ensure smooth workshop processing. You are accountable for achieving daily operational goals. You ensure (among others) teamwork good collaboration inclusion and diversity. You are responsible for planning prioritizing and/or directing the responsibilities of direct reports. From a people management perspective you are responsible for mentoring coaching and developing talent. Next to people management you focus on process improvement. You turn data into actions to meet performance expectations and/or defined objectives.In summary a versatile role within a flourishing department where you will report to the Senior Distribution Manager. You are expected to work on-site a minimum of 4 days per week.
Responsibilities may include the following and other duties may be assigned:
- Managing performance developing talent engagement and inclusion communicating business and operational developments planning prioritizing and / or directing the responsibilities of direct reports
- Supervisory of professionals focused on tactical operational and some strategic activities within scope
- Managing people: Accountability for mentoring developing and coaching staff on meeting/exceeding performance expectations and defined objectives providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets conducting performance reviews staff 1:1s to guide performance management employee development efforts and manage toward departmental goals
- Analyzes and evaluates existing processes to assess their effectiveness and usage. Proactively informs the Manager of any critical or structural issues and collaborates to define action plans for resolution. Collects and analyzes data to identify root causes of problems. Plans leads and implements process improvement initiativessuch as Lean or Six Sigmain cooperation with relevant teams
- Monitoring and maintenance of Control Mechanisms (i.e. KPIs) on both process performance as well quality
- Adhere to household rules the Code of Conduct and EHS procedures to ensure optimal working conditions. Consistently perform all activities in compliance with work instructions and quality procedures. Demonstrate a collaborative attitude and actively contribute to a positive great place to work environment
Required Knowledge and Experience:
- (Technical) Bachelors degree
- Relevant experience
- Fluent in English language in word and writing
- Must have a strong grasp of Microsoft Office and Outlook
- Lean Six Sigma Experience (Green Belt certified or trained)
- Excellent communication skills
- Flexible Dedicated and Determined
We welcome candidates with a hands-on mentality combined with strong analytical and data-driven skills able to simplify complicated concepts.
implify complicated concepts.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
Manager
Key Skills
- Business
- Patient Care
- Compliance
- Facility
- Emergency
- Accounting
- HVAC
- Daily Operations
- Direct Supervision
- Professional Development
- Service Management
- Service Operations
- Service Quality
- Payroll
- Service Technician
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
