Assistant Director, Facility Operations and Member Services

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profile Job Location:

Dayton - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Position Summary:The University of Dayton Campus Recreation seeks a self-motivated enthusiastic and proactive professional to manage all aspects of daily operations and informal recreation activities of the RecPlex including policy development and enforcement facility management and scheduling member services and staff development in a facility totaling 125000 square feet with over 400000 participations annually. The assistant director facility operations and member services provides oversight of the daily operations of the Welcome Desk Equipment Resource Center and Main Office including customer service deposits program registration attendance records and membership management. The ideal candidate for this position will maintain a high level of customer service and employee morale while providing access equity to all facility and program users. Additionally the individual will ensure smooth operation of membership sales that total $350000 and financial transactions in excess of $900000. Service is provided to the University community as well as thousands of visitors alumni conference participants and prospective students with an additional $70000 in facility rentals and $30000 in guest pass sales towel and locker service. This multi-faceted position will also assist in the coordination of risk mitigation policies and procedures. Further the assistant director facility operations and member services is expected to utilize holistic wellbeing and leadership to positively impact students while displaying a commitment to understand and support the University of Daytons distinctive Marianist tradition and educational vision.
Minimum Qualifications:

Candidate must currently have a masters degree;
2 years of progressive experience working in a recreation and/or higher education environment;
Experience and passion for development of college students through designed student employment experiences;
Working knowledge of facility management execution of rental agreements and current risk mitigation standards and practices in collegiate recreation;
Articulated passion for promoting health and wellbeing;
Experience working collaboratively with various constituents;
Excellent written communication skills;
Attention to detail; and
Ability to work on evenings weekends occasional holidays and provide service in an on call basis.

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications the ideal candidate will bring many of the following:

Masters degree in Recreation/Sports Management Education Student Development Health Promotion Higher Education or related field;
Evidenced creation of an inclusive customer oriented environment to include familiarity in working with various populations from youth to adults;
Experience within a collegiate recreation setting with an emphasis on student development to include supervisory experience of students;
Commitment to a development philosophy for participants and student staff;
Demonstrated experience in establishing and facilitating strategic goals;
Knowledge of and sensitivity to a Catholic and Marianist campus environment.
Proven success working with a range of culturally and ethnically diverse populations and evidence of commitment to fostering a collaborative multicultural environment;
Demonstrated proficiency with computers various software applications spreadsheets and preparation of reports (specifically proficiency within Kronos Fusion Connect2 and WhenToWork);
Direct experience with administering a budget;
Ability to thrive in a student service environment that values high expectations accountability leadership through service and balanced lifestyles while possessing exceptional verbal communication skills enthusiasm positive attitude and be a self-starter with the ability to instill the same in others;
Articulated understanding of the purpose and benefits of graduate assistantships in collegiate recreation;
Demonstrated analytical skills to identify problems assess alternatives and render consistent logical decisions;
Current certification in Red Cross First Aid CPRO and AED or obtained within 4 months of hire; and
Demonstrated integrity dependability sound judgment teambuilding and resourcefulness to establish and maintain collaborative positive and effective working relationships with multiple constituency groups.

Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission the University is committed to the principles of diversity equity and inclusion. Informed by this commitment we seek to increase diversity achieve equitable outcomes and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer we will not discriminate against minorities women protected veterans individuals with disabilities or on the basis of age race color national origin religion sex sexual orientation or gender identity.


Required Experience:

Director

Position Summary:The University of Dayton Campus Recreation seeks a self-motivated enthusiastic and proactive professional to manage all aspects of daily operations and informal recreation activities of the RecPlex including policy development and enforcement facility management and scheduling membe...
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Key Skills

  • Employee Relations
  • Employee Evaluation
  • Management Experience
  • Profit & Loss
  • Conflict Management
  • Operations Management
  • Project Management
  • Budgeting
  • Leadership Experience
  • Supervising Experience
  • Leadership management
  • Financial Planning