Job Title: Senior System Analyst
Location: Atlanta GA (Onsite Hybrid Schedule)
Job Type: Contract Full-Time
Start Date: October 20 2025
End Date: June 30 2026
Openings: 2
Seeking an experienced Senior System Analyst to join team. This role provides advanced technical expertise acting as the escalation point for complex IT issues while also guiding systems analysts and systems administrators. The position is key to supporting end-users maintaining IT infrastructure and managing core applications. Key Responsibilities
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Act as escalation resource for resolving complex hardware software and network issues.
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Manage and support enterprise IT systems including Office 365 Active Directory Exchange Server Windows operating systems VPN RDP and Microsoft Teams softphones.
-
Collaborate with third-party vendors to coordinate support for advanced technical issues.
-
Recommend implement and maintain solutions to improve IT system efficiency and reliability.
-
Produce and maintain detailed systems documentation troubleshooting guides and process references.
-
Support IT service delivery in compliance with policies security and agency best practices.
Required Qualifications
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10 years of IT experience in a Microsoft enterprise environment.
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Expertise in Office 365 Active Directory Exchange Server Windows OS VPN RDP desktop deployment and Microsoft Teams.
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Experience configuring Windows infrastructure with Group Policy and scripts.
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Strong knowledge of Windows Client/Server in production environments.
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Proficiency with PowerShell scripting for automation and task execution.
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Familiarity with TCP/IP DNS DHCP.
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3 years of Active Directory Domain Services (AD DS) upgrade consolidation or migration.
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2 years working with Office/Microsoft 365 (including mail migration).
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1 year experience with ADFS or Azure Active Directory with knowledge of SAML 2.0 and cloud SSO providers.
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Strong problem-solving skills and ability to manage escalations independently.
-
Experience coordinating with third-party technology vendors.
-
Skilled in creating technical documentation.
Preferred Qualifications
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Microsoft certifications (e.g. Windows Server Office 365 Azure).
-
Hands-on experience with AWS infrastructure management or SharePoint support.
-
Familiarity with Microsoft Enterprise Mobility Suite / Enterprise Mobility Security (EMS).
-
Understanding of ITIL best practices and IT service management (ITSM).
-
Strong communication skills to explain technical concepts to a non-technical audience.
-
Customer-centric mindset with focus on delivering high-quality IT services.
Key Skills
Systems Analysis Office 365 Active Directory Exchange Server Windows Server/Client PowerShell VPN RDP Active Directory Federation Services (ADFS) Azure Active Directory Cloud SSO Microsoft Teams IT Infrastructure IT Escalation Support
Job Title: Senior System Analyst Location: Atlanta GA (Onsite Hybrid Schedule) Job Type: Contract Full-Time Start Date: October 20 2025 End Date: June 30 2026 Openings: 2 Seeking an experienced Senior System Analyst to join team. This role provides advanced technical expertise acting as the ...
Job Title: Senior System Analyst
Location: Atlanta GA (Onsite Hybrid Schedule)
Job Type: Contract Full-Time
Start Date: October 20 2025
End Date: June 30 2026
Openings: 2
Seeking an experienced Senior System Analyst to join team. This role provides advanced technical expertise acting as the escalation point for complex IT issues while also guiding systems analysts and systems administrators. The position is key to supporting end-users maintaining IT infrastructure and managing core applications. Key Responsibilities
-
Act as escalation resource for resolving complex hardware software and network issues.
-
Manage and support enterprise IT systems including Office 365 Active Directory Exchange Server Windows operating systems VPN RDP and Microsoft Teams softphones.
-
Collaborate with third-party vendors to coordinate support for advanced technical issues.
-
Recommend implement and maintain solutions to improve IT system efficiency and reliability.
-
Produce and maintain detailed systems documentation troubleshooting guides and process references.
-
Support IT service delivery in compliance with policies security and agency best practices.
Required Qualifications
-
10 years of IT experience in a Microsoft enterprise environment.
-
Expertise in Office 365 Active Directory Exchange Server Windows OS VPN RDP desktop deployment and Microsoft Teams.
-
Experience configuring Windows infrastructure with Group Policy and scripts.
-
Strong knowledge of Windows Client/Server in production environments.
-
Proficiency with PowerShell scripting for automation and task execution.
-
Familiarity with TCP/IP DNS DHCP.
-
3 years of Active Directory Domain Services (AD DS) upgrade consolidation or migration.
-
2 years working with Office/Microsoft 365 (including mail migration).
-
1 year experience with ADFS or Azure Active Directory with knowledge of SAML 2.0 and cloud SSO providers.
-
Strong problem-solving skills and ability to manage escalations independently.
-
Experience coordinating with third-party technology vendors.
-
Skilled in creating technical documentation.
Preferred Qualifications
-
Microsoft certifications (e.g. Windows Server Office 365 Azure).
-
Hands-on experience with AWS infrastructure management or SharePoint support.
-
Familiarity with Microsoft Enterprise Mobility Suite / Enterprise Mobility Security (EMS).
-
Understanding of ITIL best practices and IT service management (ITSM).
-
Strong communication skills to explain technical concepts to a non-technical audience.
-
Customer-centric mindset with focus on delivering high-quality IT services.
Key Skills
Systems Analysis Office 365 Active Directory Exchange Server Windows Server/Client PowerShell VPN RDP Active Directory Federation Services (ADFS) Azure Active Directory Cloud SSO Microsoft Teams IT Infrastructure IT Escalation Support
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