City/State
Virginia Beach VAWork Shift
First (Days)Overview:
About the Role
We are seeking two highly skilledSenior Business Analyststo join our Enterprise Communication Center team. These roles are critical to supporting theAfter-Hours Answering Service (SAHAS)and theHospital Communication Services (HCS) both of which rely on theAmtelco and QGenda applicationfor efficient and reliable communication workflows.
As a Senior Business Analyst you will serve as theprimary resource for scripting and complex configurationwithin Amtelco ensuring seamless communication across clinical operations.
These roles will require rotational on-call status.
Key Responsibilities
Lead and execute complex scripting and configuration tasks within the Amtelco application.
Testing and remediation go-live support
Collaborate with operational teams to translate business needs into technical solutions.
Streamline intake and turnaround of scripting requests to improve responsiveness.
Reduce vendor dependency by building internal expertise and documentation.
Support training and scalability efforts for future growth across SAHAS HCC and nurse triage services.
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We provide market-competitive compensation packages inclusive of base pay incentives and benefits. The base pay rate for Full Time employment is:$69867.20-$116438.40. Additional compensation may be available for this role such as shift differentials standby/on-call overtime premiums extra shift incentives or bonus opportunities.Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
Senior IC
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.