Field Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We manufacture lines machinery and components for making products enhancing the potential of the wide range of materials processed by our customers.
We simplify the production processes of customers working in the furniture construction automotive and aerospace sectors courtesy of the skill of the people who work in our production sites around the world.
Founded in Italy in 1969 and now listed on the Italian Stock Exchange we are driven by our international calling which is manifested through a global network of showrooms where customers can enjoy a multi-material experience.
Job Description
ORGANIZATIONAL PLACEMENT
The Field Service Engineer reports to the Service Manager and is in charge of installation service and repair of the machineries. He/She is also responsible for our customers operating training.
ACTIVITIES
Provide mechanical installation repair and maintenance service on our machineries to our customers sites
Responsible for maintenance & operating training to customer representatives
Ensure trouble shooting analyze and diagnose for all machineries malfunctioning cases whether mechanical electronic/electrical and pneumatic
Service intervention directly to customer sites in order to make all necessary arrangements to ensure the efficient and successful problem resolution
Service Reporting
Establish a good working relationship with customers on all sites ans ensure their satisfaction at all times
Ensure the Company polices and guidelines are adhered to at all times
Ensure all company equipment is kept secure at all times
REQUIREMENTS
Experience in technical service interventions mainly on industry machineries
Technical Diploma or Equivalent
Troubleshooting
Mechanical electronic/electrical and pneumatic principles knowledge
Expertise in the use of mechanical and electrical measuring instruments
Able to programme in Siemens Fanuk Omron Heidenhain languages
Availale and able to travel at worldwide level (an average of 200 business trips per year)
Problem solving attitude
High level of English (knowledge of a second language)
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Biesse is an international company producing lines, machines and components for the industrial processing of wood, glass, stone, polymers and composites.
