Senior Business System Analyst
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Job Location:
Harrisonburg, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
City/State
Harrisonburg VAWork Shift
First (Days)Overview:
Overview
About the Role
We are seeking two highly skilledSenior Business Analyststo join our Enterprise Communication Center team. These roles are critical to supporting theAfter-Hours Answering Service (SAHAS)and theHospital Communication Services (HCS) both of which rely on theAmtelco and QGenda applicationfor efficient and reliable communication workflows.
As a Senior Business Analyst you will serve as theprimary resource for scripting and complex configurationwithin Amtelco ensuring seamless communication across clinical operations.
These roles will require rotational on-call status.
Key Responsibilities
Lead and execute complex scripting and configuration tasks within the Amtelco application.
Testing and remediation go-live support
Collaborate with operational teams to translate business needs into technical solutions.
Streamline intake and turnaround of scripting requests to improve responsiveness.
Reduce vendor dependency by building internal expertise and documentation.
Support training and scalability efforts for future growth across SAHAS HCC and nurse triage services.
This position is responsible for support enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources.- Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess research analyze and document stakeholder needs selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases execute them and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Relevant degree such asa Bachelors inComputer Science Business Technical Education Information Systems Finance Business/Administration Accounting Engineering Information Technology. Proficiency in SQL HTML and CSS.
Education
- Bachelors required
Certification/Licensure
- None required
Experience
- 5 years related experience required
- Software development experience preferred
- Jira experiencepreferred
- Hospital Operations IT experiencepreferred
- Proven experience in business systems analysis preferably in healthcare or communication systems preferred.
- Expertise or strong aptitude inAmtelco scripting preferred.
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
Senior IC
Key Skills
- IT Experience
- SQL
- System Design
- Agile
- .NET
- Microsoft SQL Server
- Waterfall
- Business requirements
- SDLC
- Systems Analysis
- Oracle
- Cerner
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.
