Transcon Direct Delivery Agent Tuesday-Saturday 8:00am-5:00pm
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Job Location:
Bensenville, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Scope of Position: To ensure that TRANSCON customers are served from/in the managing branch; To support the TRANSCON Lead/Supervisor with meeting customer requirements for all inbound shipments and truck dispatching while supporting other TRANSCON team members and management when needed.
Operations:
- Knowledge to create Import files.
- Understand and use the Transcon DDL workflow and other tools to ensure shipments have the proper events in the files.
- Ensure to request appointments for shipments delivering to Consignees that need one if no appointment is needed.
- ADD no APR
- Ensure to update appointment once confirmed.
- APR no APT
- Ensure to update Expected Delivery date for shipments that do not need appointment based on arrival.
- ADD/AFD no XDD
- Dispatch shipments timely based on arrival and appointment.
- APT/XDD no ESD
- ESD no TBS/DOP
- TBS/DOP no TNF
- Ensure to request appointments for shipments delivering to Consignees that need one if no appointment is needed.
- GPS loads and truck monitoring
- Ensure all paperwork seals and GPS units are assigned prior to GPS shipments being picked up.
- Ensure Driver Checkins are correctly filled out by Expeditors and driver/s for all GPS loads.
- Ensure all HAWBs and shipments are staged prior to arrival of trucks for pickup.
- Ensure all HAWBs and shipments are loaded on the correct trucks by monitoring and tallying the loading of those trucks.
- Adherence to procedures as outlined in DLSOPS for customers.
- Escalation of problems to Management when necessary.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Meet KPI standards in accordance with the Companys procedures.
- Must meet 52 hours of training yearly.
Culture:
- Proactively promote the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
- Attend branch meetings and accumulate required number of training hours.
Qualifications :
Qualifications Experience and Education Requirements
- Knowledge of the Chicagoland area.
- Six months to one year related experience in Domestic operations.
- Operations/Industry Knowledge preferred
- Excellent oral and written communication skills
- A proven history of providing exceptional customer service at all levels
- Excellent organizational skills time management skills in addition to a professional attitude
- Great attitude and background based on compliments from customers and coworkers
- Strong MS Office skills including Excel PowerPoint and OneNote
Additional Information :
Additional Information
- Paid Vacation Holiday Sick Time
- Health Plan: Medical Prescription Drug Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Tuesday-Saturday
- The position pays $20.00-$28.00 per hour based on education and experience
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Direct Sales
- Door-to-Door Experience
- Presentation Skills
- Customer Service
- Retail Sales
- Computer Literacy
- Schematics
- Outside Sales
- Affiliate Marketing
- Human Resources
- negotiation
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
