Job Description
We are seeking a proactive and detail-oriented Account Manager Liaison to join our growing team in this role you will serve as the primary bridge between clients and our internal departments ensuring consistent communication efficient account handling and an exceptional client experience. Your ability to manage relationships coordinate solutions and deliver results will play a vital role in our continued success.
Responsibilities
Serve as the primary point of contact between clients and internal teams
Maintain and monitor active client accounts ensuring satisfaction and issue resolution
Communicate project updates deadlines and deliverables across departments
Support the onboarding process of new clients and ensure smooth handoffs
Collaborate with management to analyze account trends and identify opportunities for growth
Prepare regular status reports and performance summaries for stakeholders
Maintain detailed documentation of all communications and account activities
Address escalations with professionalism and urgency
Qualifications :
Qualifications
Bachelors degree in Business Communications Real Estate or related field (preferred)
Minimum 2 years of experience in account management client services or liaison roles
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Ability to work independently and collaboratively in a fast-paced environment
Proficient with CRM systems Microsoft Office Suite and internal project tracking tools
Strong interpersonal skills and a client-first mindset
Additional Information :
Benefits
Competitive annual salary ($58000$62000)
Growth and advancement opportunities within the company
Comprehensive training and professional development support
Collaborative and professional work environment
Paid time off and company-observed holidays
Health and wellness benefits available
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more