Quality Assurance (QA) Manager Human Services 3,000 Retention Bonus

Dungarvin

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profile Job Location:

Milwaukee, WI - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

What You Get To Do:

The Quality Assurance Manager - Human Services will provide leadership and management of the Quality Assurance (QA) department through administrative management and programmatic support to assure high quality services provide clinical supervision facilitate business growth and minimize risk.

  • Salary is $63800.00
  • Hours are typical business hours Monday through Friday
  • Travel in Wisconsin is required candidates must be located in the state of Wisconsin
  • Office location can be home office or at one of our local offices

Responsibilities and Duties:

  • Provide leadership for Dungarvin Wisconsin policies systems and initiatives.
  • Lead the quality assurance team and develop and manage QA initiatives. Focusing on quality compliance and risk reduction.
  • Review evaluate and contribute to the development of standards policies and procedures as well as carry out programs to evaluate the effectiveness of existing programs.
  • Ensure policies and procedures are monitored and updated to include regulatory changes.
  • Assist in quality assessment intervention and enhancement of services and supports
  • Provide consultation and direction to ensure programs and services are implemented at the highest standards and supported individuals receive the highest level of care.
  • Review and evaluate program records and practice applying QA criteria and make recommendations for improvement.
  • Review data and run a variety of reports to identify trends areas of improvement and develop plans for internal execution to drive quality improvement.
  • Compile statistical data and write narrative reports summarizing quality assurance findings.
  • Employee training and development by collaborating with Directors Nursing personnel and Human Resources to develop revise and refine employee training related to quality improvement and initiatives.
  • Support Directors to ensure programs are in compliance with state regulations and meet internal standards of quality. 
  •  Work in tandem with the State Director Area Director(s) and staff to identify problems develop plans for correction and assure plan implementation.
  • Lead and coordinate committee meetings and special projects as assigned driving quality practices and minimizing risk
  • Coordinate and lead state quality assurance practices implementing and leading national standards and practices investigations involving the QA department.
  • Manage investigation reviews and completion of investigation reports monitor the completion of corrective actions
  • Assure that programs meet licensure and certification requirements

Supervision responsibilities include:

  • Direct supervision of nursing personnel and QA department support roles. 
  • Provide direction and guidance to drive effective utilization clinical outcomes and support within the department to meet quality assurance expectations.
  • Evaluate performance of supervised staff and their functional areas of responsibility.
  • Complete payroll for supervised staff in an accurate and timely manner.
  • Manage department focus efforts and communication including but not limited to special projects

Qualifications :

What Makes You A Great Fit: 

  • Bachelors and 1-3 years of experience in human services business and/or related field.
  • Strong data management skills.
  • Strong project management skills.
  • High level of proficiency working in Electronic Health Records.
  • Experience leading and managing quality assurance initiatives.
  • Experience required in the area of developing policies procedures and practices within the area of quality assurance program operations and delivery of care.
  • Experience managing internal investigation processes.
  • Experience developing and leading training initiatives in quality assurance and investigation practices.
  • Demonstrated experience and abilities in electronic written and verbal communication.
  • Ability to work independently with a high degree of collaboration.

Additional Information :

Dungarvin believes that diversity and inclusion make our organization stronger. Together were working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.

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Remote Work :

No


Employment Type :

Full-time

What You Get To Do:The Quality Assurance Manager - Human Services will provide leadership and management of the Quality Assurance (QA) department through administrative management and programmatic support to assure high quality services provide clinical supervision facilitate business growth and min...
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Key Skills

  • Quality Assurance
  • FDA Regulations
  • Food Industry
  • Food Safety Experience
  • ISO 9001
  • Quality Systems
  • Food Processing
  • Quality Control
  • Quality Management
  • QA/QC
  • Selenium
  • HACCP

About Company

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At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectu ... View more

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