jewellery store manager (Kochi)

Kochi - India

Monthly Salary: 30000 - 50000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

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jewelry store manager oversees daily operations drives sales and ensures customer satisfaction by leading the staff managing inventory implementing marketing strategies and maintaining store presentation and security. Key responsibilities include achieving sales targets training staff on product knowledge and sales techniques managing stock handling customer complaints and ensuring the store meets brand and health and safety standards.

Key Responsibilities

Sales & Customer Service:

Lead and motivate sales staff to exceed sales targets and provide exceptional customer service ensuring a positive shopping experience and building strong customer relationships.

Staff Management:

Recruit train and develop sales associates ensuring they have strong product knowledge and excellent customer-handling skills.

Inventory Management:

Oversee inventory levels order new stock and ensure merchandise is accurately tracked and displayed to maximize sales and minimize losses.

Operations & Aesthetics:

Maintain high standards of store presentation cleanliness and security ensuring the stores visual merchandising and brand standards are met.

Marketing & Strategy:

Implement and develop effective sales and marketing strategies analyze sales data and prepare performance reports to inform business decisions.

Budgeting & Administration:

Manage store budgets handle financial performance and ensure compliance with health and safety regulations.

Customer Support:

Address customer complaints queries and feedback professionally resolving issues to maintain customer satisfaction.

Essential Skills

Leadership & Teamwork: The ability to lead motivate and build a cohesive team.

Sales Acumen: Proven expertise in driving sales implementing effective strategies and achieving sales targets.

Product Knowledge: In-depth knowledge of jewelry products materials and current trends.

Customer Service: Strong skills in providing excellent customer service and resolving customer issues.

Communication: Excellent communication skills for interacting with staff customers and suppliers.

Inventory & Finance: Ability to manage inventory effectively and understand financial performance metrics.

Visual Merchandising: A flair for visual merchandising and maintaining a high-quality store aesthetic.

mail:- jewelry store manager oversees daily operations drives sales and ensures customer satisfaction by leading the staff managing inventory implementing marketing strategies and maintaining store presentation and security. Key responsibilities include achieving sales targets training staff on prod...