General Manager (GM) Sales & Marketing, Invana

Siliguri - India

Monthly Salary: Not Disclosed

Experience Required: 3-4years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

General Manager (GM) Sales & Marketing Invana.

The focus is on ownership of the end-to-end customer experience consistent pipeline building and deep alignment with wellness positioning and hospitality sales:

Position: General Manager Sales & Marketing Invana (Corporate Productivity & Wellness Hub)
Location: Siliguri West Bengal

Reports To: Founder s Office / Managing Trustee

Experience: 3 years in hospitality sales with proven exposure to wellness retreats or corporate engagements

Qualification: MBA in Marketing or equivalent preferred

Role Overview
The General Manager (Sales & Marketing) at Invana will take complete ownership of generating and maintaining a healthy pipeline of corporate clients groups and wellness seekers and ensuring they have a seamless high-quality end-to-end experience. This role is both strategic and operational driving occupancy revenue and brand positioning while personally owning client experience from first touch to final feedback.

Requirements

Sales & Business Development

Identify and target high-potential B2B and B2C segments:
Corporates (HR L&D CSR and Admin heads)
Government departments
Event planners and offsite organizers
Wellness travel agencies tour operators and retreat curators
Develop and execute a focused outreach and sales strategy to convert leads into long-term clients
Proactively sell Invana s all-inclusive 5/10-day packages including wellness programs workshops and corporate productivity modules
Build and nurture a robust pipeline through cold calling referrals networking and industry events

Client Experience Ownership

Ensure every guest s journey from inquiry to departure is smooth personalized and memorable
Act as the single point of contact for client groups resolving issues swiftly and delightfully
Collaborate with internal teams (operations culinary housekeeping wellness) to ensure every touchpoint delivers a premium experience
Gather and act on client feedback to continuously improve offerings

Marketing & Brand Visibility

Collaborate with the marketing team to craft tailored campaigns for corporate clients and wellness travelers
Launch seasonal promotions partner tie-ups and high-impact digital and offline activations
Ensure the Invana brand is positioned as India s leading residential wellness and productivity hub

Revenue & Performance Tracking

Use CRM and analytics tools to track leads conversions and occupancy trends
Share weekly/monthly reports with leadership on pipeline status revenue forecasts and key performance metrics
Align with revenue management to optimize pricing capacity utilization and client lifetime value

Ideal Candidate Profile

Minimum 3 years in Sales/Marketing roles within the hospitality wellness or experiential travel industry
Strong network and experience in dealing with corporate clients and event planners
Demonstrated ability to own customer experience end-to-end not just sales closure
Familiarity with CRM tools pipeline management and structured reporting
Passion for wellness hospitality and building something new and premium
Entrepreneurial mindset with the ability to operate with autonomy

Bonus Traits

Experience launching or scaling a boutique wellness retreat co-working retreat or offsite property
Strong storytelling and presentation skills
Ability to balance hustle with hospitality a go-getter who is warm and grounded

Sales & Marketing, customer experience, wellness positioning, hospitality sales, Corporate Productivity, Wellness Hub, Marketing & Brand Visibility, Client Experience Ownership, Revenue & Performance Traits, Ideal Candidate Profile, Bonus Traits, Event planners,B2B and B2C

Education

First class Master s Degree in Entrepreneurship or in relevant discipline OR Minimum 55% Marks at Master s Degree in MBA (Finance/ International Business)

General Manager (GM) Sales & Marketing Invana. The focus is on ownership of the end-to-end customer experience consistent pipeline building and deep alignment with wellness positioning and hospitality sales:Position: General Manager Sales & Marketing Invana (Corporate Productivity & Wellness...