Service Writer
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Job Location:
Menomonie, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Service Writer to join our team. Responsibilitiesinclude greeting customers listening to their needs and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership you can be a part of a brand that honors the past and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
- Health Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements:
- High school diploma or equivalent
- Previous experience at a Ford dealership is a plus
- Past experience as a service writer/advisor assistant lane manager or service consultant
- Ability to identify the problem quickly
- Proven record of achieving exceptional customer satisfaction
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
- Ability to learn new technology and repair and service procedures and specifications
- Ability to lift 50 pounds and work on your feet for extended periods of time
- Ability to work in a fast-paced environment
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Key Skills
- Photography
- Proofreading
- Fact check
- Interviewing
- AP Style
- Journalism
- SEO
- Copywriting
- Creative Writing
- Wordpress
- Blogging
- Writing Skills
About Company
Northtown Ford is seeking a Senior Master Automotive Technician who is Ford-certified to join our team! This individual will be responsible for performing a var...
