Customer Support Specialist Sofia

Barcelona - Spain

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location: Sofia Bulgaria (Hybrid)
Schedule: Full-time Mon-Fri 09:00-18:00

About the Role:
We are looking for a Spanish-speaking Customer Support Specialist to join our Sofia team. Provide professional assistance via phone email and chat ensuring customer satisfaction at every stage. This hybrid role offers excellent opportunities for growth.

Requirements:

Spanish fluency (spoken & written)
Good English for internal communication
Strong communication & problem-solving skills
Customer-focused with attention to detail
Previous customer support/service experience a plus

Responsibilities:

Handle customer inquiries and issues efficiently
Assist with product and service questions
Document interactions accurately
Ensure a positive customer experience

Compensation & Benefits:

Competitive base salary up to 2000 BGN target bonus
50 BGN/month transport & internet allowance
Night work pay (if applicable)
Life-event bonus 500 BGN
Health & dental plan life insurance
Multisport card & discounts

Competitive base salary up to 2000 BGN target bonus
50 BGN/month transport & internet allowance
Night work pay (if applicable)
Life-event bonus 500 BGN
Health & dental plan life insurance
Multisport card & discounts

Location: Sofia Bulgaria (Hybrid) Schedule: Full-time Mon-Fri 09:00-18:00 About the Role: We are looking for a Spanish-speaking Customer Support Specialist to join our Sofia team. Provide professional assistance via phone email and chat ensuring customer satisfaction at every stage. This hybrid role...