Job Details
$62000.00 - $73800.00 Salary
Description
Position Summary
The Compliance Specialist supports FFF Enterprises Inc.s enterprise-wide DEA compliance initiatives ensuring strict adherence to federal and state-controlled substance regulations. As a member of the Compliance Team this position serves as theprimary owner of the Suspicious Order Monitoring (SOM) Program with responsibility for evaluating analyzing and escalating flagged orders to protect the organization from diversion risks and regulatory violations.
This role partners closely with cross-functional teams and exercisesindependent judgmentto make daily compliance determinations while implementing strategies developed in collaboration with Compliance Leadership. Additional responsibilities include conducting audits preparing regulatory reports supporting investigations and providing expert guidance to safeguard FFFs DEA licensure and organizational reputation.
Essential Functions and Duties
Suspicious Order Monitoring (SOM) Administration:
- Manage all aspects of the SOM process including reviewing and analyzing flagged orders to determine release escalation or hold.
- Assess suspicious activity by analyzing ordering patterns historical data and customer profiles to identify potential diversion risks.
- Document and track significant changes in customer behavior such as increased quantities frequency changes or unusual geographic trends and escalate findings to the DEA and state agencies as required.
- Partner with Sales and Customer Service teams to ensure questionnaires license renewals and customer communications meet regulatory standards.
- Recommend enhancements to SOM methodologies and controls to continuously improve diversion detection and prevention.
DEA and State Compliance Reporting & Audits:
- Prepare review and submit DEA and state reports including ARCOS SORS DEA Form 106 theft/loss reports prescription monitoring reports and inventory reconciliations.
- Conduct quarterly DEA compliance audits across enterprise and site levels identifying vulnerabilities and recommending corrective actions.
- Monitor DEA and state regulatory changes providing timely updates and operational guidance to maintain compliance readiness.
- Maintain comprehensive recordkeeping systems to meet federal and state requirements and ensure audit readiness.
- Support DEA and Board of Pharmacy inspections and audits alongside Compliance Leadership.
Customer Due Diligence & Risk Monitoring:
- Lead Know Your Customer (KYC) efforts by collecting reviewing and maintaining licensing and credentialing documentation for new and existing customers.
- Conduct ongoing risk assessments of customer accounts identifying unusual or high-risk activities for escalation.
- Partner with internal teams to address potential compliance concerns and ensure appropriate corrective actions are taken.
- Collaborate with project teams to define compliance scope set priorities and establish measurable success criteria.
Investigations & Regulatory Engagement:
- Support investigations into suspected diversion theft or other compliance breaches leading investigative actions as assigned.
- Prepare detailed investigative summaries and regulatory submissions in alignment with DEA requirements.
- Assist with communications and interactions with DEA Field Offices Boards of Pharmacy and other regulatory agencies as directed by Compliance Leadership.
Policies Training & Compliance Culture:
- Maintain and update compliance policies SOPs and procedures to reflect federal and state regulatory changes.
- Deliver training to internal teams to ensure understanding of controlled substance handling requirements and reporting obligations.
- Promote a culture of accountability and ethical behavior by modeling integrity and supporting cross-departmental collaboration.
- Provide operational feedback to Compliance Leadership to inform long-term strategic compliance planning.
General Responsibilities:
- Adheres specifically to all company policies and procedures Federal and State regulations and laws.
- Display dedication to position responsibilities and achieve assigned goals and objectives.
- Always represent the Company in a professional manner and appearance.
- Understand and internalize the Companys purpose.
- Display loyalty to the Company and its organizational values.
- Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
- Work effectively with co-workers internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress timetables and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name title or other respectful identifier and respect the diversity of our work force in actions words and deeds.
- Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury safety hazard or program violation.
- Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
- Other duties as assigned.
Qualifications
Education Knowledge Skills and Experience
Required Education:
- Bachelors degree in a related fieldORan equivalent combination of education and lieu of a degreea minimum of four (4) additional yearsof directly related compliance or regulatory experience is required.
Required Knowledge:
- Strong knowledge of DEA laws and regulations including the Controlled Substances Act and state-level controlled substance laws.
- Familiarity with DEA reporting systems such as CSOS SOM and ARCOS as well as state reporting platforms.
- Understanding of pharmaceutical distribution operations procurement processes and supply chain compliance.
Preferred Knowledge:
- Working familiarity with pharmacy law diversion control strategies and advanced compliance frameworks.
Required Experience:
- Minimum oftwo (2) yearsof progressively responsible experience in pharmaceutical or healthcare compliance for candidates with a degree.
- Non-degreed candidates must have aminimum of six (6) yearsof directly related compliance experience.
- Demonstrated experience managing compliance processes and regulatory reporting with minimal supervision.
- Experience collaborating with regulatory agencies during audits inspections or investigations.
- Ability to exercise independent judgment in day-to-day compliance decisions and risk assessments.
Preferred Experience:
- Prior experience supporting diversion prevention programs or DEA investigations.
Required Skills:
- Strong analytical and problem-solving abilities with proficiency in Microsoft Excel and database platforms.
- Excellent verbal and written communication skills for conveying complex regulatory concepts clearly.
- Effective collaboration skills to build trust with internal teams and external regulators.
- Adaptability to changing regulatory environments and evolving business needs.
- Proven capacity for independent decision-making within established compliance frameworks.
Preferred Skills:
- Strong organizational and time management capabilities with the ability to structure competing priorities and consistently meet deadlines.
- Adaptability in navigating shifting business needs demonstrating resilience and resourcefulness in dynamic environments.
- Collaborative approach with the ability to foster positive relationships and influence outcomes across teams and functions.
- Commitment to continuous learning with curiosity for emerging technologies methodologies and best practices that enhance business analysis and data intelligence.
Required Professional Certification:
Preferred Professional Certification:
- DEA or compliance-related certifications are a plus.
Physical requirements
Vision hearing speech movements requiring the use of wrists hands and/or fingers. Must have the ability to view a computer screen for prolonged periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position as scheduled. Must have the ability to lift and maneuver items of at least 20 lbs. Must have the ability to travel occasionally. Working condition include normal office setting.
Work Location & Schedule
This role requires a fully on-site presence during the first 90 days to support intensive training DEA compliance readiness and collaboration with key stakeholders.
After the initial period the position moves to a hybrid work arrangement with a minimum of three (3) days per week on-site at the Flower Mound TX facility. Additional on-site days may be required to meet operational demands regulatory requirements or during DEA and Board of Pharmacy audits.
Mental Demands
Learning thinking concentration and the ability to work under pressure particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers and exercise self-control and diplomacy in customer and employee relations situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.
Direct Reports
No
EEO Statement
FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race color religion national origin physical or mental disability gender age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
Required Experience:
Unclear Seniority
Job Details Flower Mound TX $62000.00 - $73800.00 SalaryDescription Position SummaryThe Compliance Specialist supports FFF Enterprises Inc.s enterprise-wide DEA compliance initiatives ensuring strict adherence to federal and state-controlled substance regulations. As a member of the Compliance Team ...
Job Details
$62000.00 - $73800.00 Salary
Description
Position Summary
The Compliance Specialist supports FFF Enterprises Inc.s enterprise-wide DEA compliance initiatives ensuring strict adherence to federal and state-controlled substance regulations. As a member of the Compliance Team this position serves as theprimary owner of the Suspicious Order Monitoring (SOM) Program with responsibility for evaluating analyzing and escalating flagged orders to protect the organization from diversion risks and regulatory violations.
This role partners closely with cross-functional teams and exercisesindependent judgmentto make daily compliance determinations while implementing strategies developed in collaboration with Compliance Leadership. Additional responsibilities include conducting audits preparing regulatory reports supporting investigations and providing expert guidance to safeguard FFFs DEA licensure and organizational reputation.
Essential Functions and Duties
Suspicious Order Monitoring (SOM) Administration:
- Manage all aspects of the SOM process including reviewing and analyzing flagged orders to determine release escalation or hold.
- Assess suspicious activity by analyzing ordering patterns historical data and customer profiles to identify potential diversion risks.
- Document and track significant changes in customer behavior such as increased quantities frequency changes or unusual geographic trends and escalate findings to the DEA and state agencies as required.
- Partner with Sales and Customer Service teams to ensure questionnaires license renewals and customer communications meet regulatory standards.
- Recommend enhancements to SOM methodologies and controls to continuously improve diversion detection and prevention.
DEA and State Compliance Reporting & Audits:
- Prepare review and submit DEA and state reports including ARCOS SORS DEA Form 106 theft/loss reports prescription monitoring reports and inventory reconciliations.
- Conduct quarterly DEA compliance audits across enterprise and site levels identifying vulnerabilities and recommending corrective actions.
- Monitor DEA and state regulatory changes providing timely updates and operational guidance to maintain compliance readiness.
- Maintain comprehensive recordkeeping systems to meet federal and state requirements and ensure audit readiness.
- Support DEA and Board of Pharmacy inspections and audits alongside Compliance Leadership.
Customer Due Diligence & Risk Monitoring:
- Lead Know Your Customer (KYC) efforts by collecting reviewing and maintaining licensing and credentialing documentation for new and existing customers.
- Conduct ongoing risk assessments of customer accounts identifying unusual or high-risk activities for escalation.
- Partner with internal teams to address potential compliance concerns and ensure appropriate corrective actions are taken.
- Collaborate with project teams to define compliance scope set priorities and establish measurable success criteria.
Investigations & Regulatory Engagement:
- Support investigations into suspected diversion theft or other compliance breaches leading investigative actions as assigned.
- Prepare detailed investigative summaries and regulatory submissions in alignment with DEA requirements.
- Assist with communications and interactions with DEA Field Offices Boards of Pharmacy and other regulatory agencies as directed by Compliance Leadership.
Policies Training & Compliance Culture:
- Maintain and update compliance policies SOPs and procedures to reflect federal and state regulatory changes.
- Deliver training to internal teams to ensure understanding of controlled substance handling requirements and reporting obligations.
- Promote a culture of accountability and ethical behavior by modeling integrity and supporting cross-departmental collaboration.
- Provide operational feedback to Compliance Leadership to inform long-term strategic compliance planning.
General Responsibilities:
- Adheres specifically to all company policies and procedures Federal and State regulations and laws.
- Display dedication to position responsibilities and achieve assigned goals and objectives.
- Always represent the Company in a professional manner and appearance.
- Understand and internalize the Companys purpose.
- Display loyalty to the Company and its organizational values.
- Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
- Work effectively with co-workers internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress timetables and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name title or other respectful identifier and respect the diversity of our work force in actions words and deeds.
- Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury safety hazard or program violation.
- Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
- Other duties as assigned.
Qualifications
Education Knowledge Skills and Experience
Required Education:
- Bachelors degree in a related fieldORan equivalent combination of education and lieu of a degreea minimum of four (4) additional yearsof directly related compliance or regulatory experience is required.
Required Knowledge:
- Strong knowledge of DEA laws and regulations including the Controlled Substances Act and state-level controlled substance laws.
- Familiarity with DEA reporting systems such as CSOS SOM and ARCOS as well as state reporting platforms.
- Understanding of pharmaceutical distribution operations procurement processes and supply chain compliance.
Preferred Knowledge:
- Working familiarity with pharmacy law diversion control strategies and advanced compliance frameworks.
Required Experience:
- Minimum oftwo (2) yearsof progressively responsible experience in pharmaceutical or healthcare compliance for candidates with a degree.
- Non-degreed candidates must have aminimum of six (6) yearsof directly related compliance experience.
- Demonstrated experience managing compliance processes and regulatory reporting with minimal supervision.
- Experience collaborating with regulatory agencies during audits inspections or investigations.
- Ability to exercise independent judgment in day-to-day compliance decisions and risk assessments.
Preferred Experience:
- Prior experience supporting diversion prevention programs or DEA investigations.
Required Skills:
- Strong analytical and problem-solving abilities with proficiency in Microsoft Excel and database platforms.
- Excellent verbal and written communication skills for conveying complex regulatory concepts clearly.
- Effective collaboration skills to build trust with internal teams and external regulators.
- Adaptability to changing regulatory environments and evolving business needs.
- Proven capacity for independent decision-making within established compliance frameworks.
Preferred Skills:
- Strong organizational and time management capabilities with the ability to structure competing priorities and consistently meet deadlines.
- Adaptability in navigating shifting business needs demonstrating resilience and resourcefulness in dynamic environments.
- Collaborative approach with the ability to foster positive relationships and influence outcomes across teams and functions.
- Commitment to continuous learning with curiosity for emerging technologies methodologies and best practices that enhance business analysis and data intelligence.
Required Professional Certification:
Preferred Professional Certification:
- DEA or compliance-related certifications are a plus.
Physical requirements
Vision hearing speech movements requiring the use of wrists hands and/or fingers. Must have the ability to view a computer screen for prolonged periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position as scheduled. Must have the ability to lift and maneuver items of at least 20 lbs. Must have the ability to travel occasionally. Working condition include normal office setting.
Work Location & Schedule
This role requires a fully on-site presence during the first 90 days to support intensive training DEA compliance readiness and collaboration with key stakeholders.
After the initial period the position moves to a hybrid work arrangement with a minimum of three (3) days per week on-site at the Flower Mound TX facility. Additional on-site days may be required to meet operational demands regulatory requirements or during DEA and Board of Pharmacy audits.
Mental Demands
Learning thinking concentration and the ability to work under pressure particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers and exercise self-control and diplomacy in customer and employee relations situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.
Direct Reports
No
EEO Statement
FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race color religion national origin physical or mental disability gender age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
Required Experience:
Unclear Seniority
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