TM1 Product Consultant

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

Were part of Super Group the NYSE-listed digital gaming company behind some of the worlds leading Sports and iGaming brands.

At DigiOutsource we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products customer experience and security. Were empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who were looking for

Were on a thrilling journey of growth and innovation and we need passionate driven individuals to join us. At DigiOutsource every day is action-packed and we expect you to bring your return youll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer Supercharge your career with us and be part of something extraordinary.

Why we need you

Were on a mission to create extraordinary experiences for our customers and we believe that your unique skills passion and superdrive will help us achieve our vision.

As a TM1 Product Consultant youll be supporting the delivery implementation and support of IBM Planning Analytics into a global business including responsibility of requirements gathering stakeholder management maintenance of the backlog analysis UAT and Project management.

This will help us excel at innovating automating enhancing and simplifying processes which in turn allows users of the systems faster and more accurate results as close to real time as possible to stay ahead of the game.

What youll be doing

As part of your role your responsibilities will include:

• Have knowledge of and able to:
• Test and deploy multidimensional cubes
• Design user interfaces for capturing data; knowledge of PAW reports.
• Post deployment support and maintenance
• User & Permission Management
• Monitor Server Performance
• User Training
• Continually searching for new and useful ways to obtain integrate and analyse data that is relevant to the companys business model.
• Find ways to on a continuous basis improve processes within current systems. Taking a proactive rather than reactive approach.
• Troubleshooting and problem-solving of problematic and complex user queries along side TM1 developers.
• Translating client requests into technical requirements - creating comprehensive project roadmaps and ensuring this is executed as effectively and efficiently as possible.
• Be involved in defining development best practices and applying them to the larger team.
• Support end users with the IBM Planning Analytics (TM1PAXPAW) system.
• Stakeholder management;
  • Includes acting as the primary point of contact for the TM1 application
  • Collaborating with stakeholders
  • Gathering and defining business requirements
  • Backlog management.
• Work with the Business Support team and Business Stakeholders to produce detailed user journeys acceptance criteria and designs ready for implementation.
• Assist with product /system/process documentation to support Users and Business continuity.
• Work with the scrum Team and PO Manager to deliver key milestones including managing and prioritising the story backlog to ensure the work items delivered meet expectations.
• Provide regular updates to stakeholders on strategy successes learning and progress on product vision.
• Overall owner of the product backlog keeping the Business and Tech Teams informed of work delivered.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills youll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously with a track record of delivering on time and within scope
• Exceptional attention to detail ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities maintaining effectiveness in dynamic situations
• At least 1 or more years of IBM Planning Analytics (TM1) consulting experience
• Minimum 3 year working experience in a Technology or Finance environment.
• Stakeholder Management
• Understands software development methodologies
  

Desirable skills youve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets including odds calculation betting types and market trends
• Previous experience in the online gaming or casino industry with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Understanding of the fundamentals of financial accounting
• Proven experience managing projects.
• Relevant Degree or Diploma
• SQL Knowledge
• Python knowledge
• Experience solving complex problems using data analysis
• Previous experience in stakeholder management
• Willingness to learn a new software tool
• Product Owner experience

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What youll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• Were dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements wont go unnoticed. Our innovative Performance Tool ensures you receive regular constructive feedback helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Free Daily Meals
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Employee Assistance Programme
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team Builds

Be part of that Superclass feeling.

At Super Group diversity is part of our DNA. With teams across 16 countries 85 nationalities and 27 languages we take equal opportunities seriously championing a supportive inclusive and empowering environment wherever you are in the Group.

Its all about putting your experience first and ensuring honesty and fairness in all we do.
Here your growth is supported and your contributions valued.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore a qualification verification check will be done. By applying for this role and supplying the necessary details you hereby grant us permission to apply for these checks. This will be done in a confidential manner and solely for the purposes of verification.

Should you not hear from us within 2 weeks please deem your application as unsuccessful.

The perfect place to work play and grow!