Senior Quality Systems Engineering Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Senior Quality Systems Engineering Specialist
Hybrid Warsaw Poland
About the Role
The Senior Quality Management Application Specialist provides technical leadership supervision and expert support for the Sonova electronic Quality Management System (eQMS). The role is responsible for the day-to-day operation configuration development and lifecycle management of the eQMS ensuring that the platform reliably supports global Quality Management processes compliance requirements and business needs.
Acting as a key interface between Quality IT vendors and process owners the specialist translates user and compliance requirements into system functionalities and contributes to the continuous improvement of digital quality capabilities across Sonova. This includes system maintenance release management problem resolution and ongoing optimization of the eQMS to enable efficiency scalability and excellence in quality operations.
What Youll Do
System Administration & Daily Operations
Day-to-day operation and configuration of the Sonova eQMS including management of platform functionality workflows design elements appearance tabs and system settings.
Ensure smooth system performance timely resolution of support tickets and proactive mitigation of technical issues.
Project Product & Release Management
Support the eQMS System Owner in project and product management for process enhancements workflow development and platform improvement initiatives.
Supervise oversee and directly contribute to the development testing validation and implementation of eQMS releases and upgrades.
Provide structured feedback on defects system usage and enhancement opportunities.
Partnership with Process & Module Owners
Support eQMS module owners in configuring user profiles reports dashboards and system customization.
Advise stakeholders on best practices for design configuration and usage of eQMS functionalities.
Supervise and coordinate vendor activities to ensure timely updates maintenance and issue resolution.
Compliance Quality & IT Alignment
Provide accurate and timely data to support IT application compliance policies and computerized system validation requirements.
Ensure ongoing alignment with global IT data integrity and quality system standards.
Training & Cross-Functional Support
Deliver training and best-practice guidance to eQMS users module owners and administrators across Sonova.
Maintain up-to-date knowledge of relevant technologies trends and innovations applicable to eQMS platforms.
Continuous Improvement
Identify opportunities to optimize system workflows enhance user experience and automate or digitalize manual processes.
Recommend and help implement system improvements that elevate efficiency and compliance maturity.
More about what we offer:
As one of the worlds leading hearing care providers headquartered in Switzerland were committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development and there are exceptional growth opportunities with individual development plans.
Required Experience:
Senior IC
Key Skills
- Quality Assurance
- FDA Regulations
- Data Collection
- Food Safety Experience
- ISO 9001
- Mobile Devices
- Root cause Analysis
- Quality Systems
- OSHA
- Food Processing
- Quality Management
- cGMP
About Company
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From hearing aids to cochlear implants to wireless communication, we are committed to offering the most c ... View more
