Apprentice Business Administration (Complaints Team)
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Job Summary
Job Title:Apprentice - Business Administration
Salary:National Minimum Wage for Age
Contract Type:Fixed Term- 21 months
Working Hours:37 hours per week
Youll be provided with a wide variety of work experience opportunities to build your skills demonstrate proficiency in a range of office based activities as required by the qualification through working as a part of the Complaints Team.
You will be assisting the team with managing complaints and freedom of information requests on behalf of the Council including the logging and recording of all types of feedback from residents customers Members and MPs.
You will support colleagues with all aspects of day to day governance tasks and responsibilities whilst receiving supervision guidance and support to help you achieve a professional qualification.
Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments workbooks online training etc. as required by the qualification. The Apprenticeship course will be provided by South Essex College.
Throughout your apprenticeship you will be paid the National Minimum Wage for your age.
Benefits of Working with Us
At Thurrock Council we value our employees and offer a comprehensive benefits package including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employeeassistanceprogramme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only):25th September 2025
Closing Date (Internal & External):12th October 2025
Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process please contact: Rebecca Brooks or Michelle White
To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)
If the Job Profile and Person Specification list any qualifications as essential please also upload copies of those relevant qualifications.
Key Skills
- Corporate Paralegal
- Aerospace Engineering
- Drilling Engineering
- Corporate Risk Management
- Interior
- Data Analysis
About Company
Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves lin ... View more
