Sr Manager, Project Management (Remote)

Date Posted:

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street East Hartford CT 06118 USA

Position Role Type:

Remote

U.S. Citizen U.S. Person or Immigration Status Requirements:

U.S. citizenship is required as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flightdesigning building and servicing engines unlike any the world has ever seen. And because transformation begins from within were seeking the people to drive it. So calling all curious. Come ready to explore and youll find a place where your talent takes flightbeyond the borders of title a country or your comfort zone. Bring your passion and commitment and well welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry thats evolving fast to the future.

At Pratt & Whitney the difference you make is on display every day. Just look up. Are you ready to go beyond

As a Product Owner within the Customer Support Operations group you will play a pivotal role in supporting internal customers driving product improvements and advancing our MS Dynamics portfolio of applications. You will define the strategic roadmap for one or several products with the MS Dynamics platform. Your work will directly contribute to enhancing the efficiency and effectiveness of our internal operations.

What You Will Do:

• Act as the Product Owner for the Customer Support Operations group delivering value and improvements to the MS Dynamics application suite.

• Define data and analytics requirements and identify opportunities for the business. Collaborate with the Data & Analytics (D&A) team to develop Power BI dashboards and solutions.

• Drive iterative improvements to digital tools using Scrum and Agile methodologies.

• Collaborate with Product Owners Scrum Masters and Program Managers to align team-level execution with program goals and roadmaps.

• Prepare and prioritize backlogs track features and manage work items across multiple teams.

• Maintain Agile planning tools (e.g. Jira Confluence) to monitor execution progress and support program tracking.

• Analyze data from Agile tools to create meaningful metrics that communicate progress team health and program performance.

• Track progress toward Capability and Feature completion while supporting Program objective tracking.

• Help identify and escalate program-level impediments working to resolve them efficiently.

• Facilitate Agile cadence events such as retrospectives demos and planning sessions.

• Coordinate cross-team dependencies and ensure alignment with system-level activities.

• Contribute to process optimization and continuous improvement initiatives.

• Drive user engagement with tools through communication strategies such as WalkMe release notes training and more.

What You Will Learn:

• This role offers significant opportunities for mentorship and professional growth in Agile program execution and leadership. You will gain:

• Hands-on experience in Agile at scale within a high-visibility commercial environment.

• Exposure to cutting-edge digital tools and methodologies.

• A collaborative culture that emphasizes delivering value continuous improvement and personal development.

Qualifications You Must Have:

• A Bachelors Degree and 10 years of experience to include the following; Or an Advanced Degree and 7 years of experience to include the following:

• 7 years of experience in Agile software development or customer support roles preferably in the aerospace industry.

• Experience presenting status updates and data-driven insights to stakeholders.

Qualifications We Prefer:

• A Bachelors Degree in Science Technology Engineering or Mathematics (STEM)

• Exceptional written and verbal communication skills with the ability to present across all levels of the organization.

• Strong understanding of Agile frameworks such as Scrum Kanban and SAFe.

• Hands-on experience using tools like Jira VersionOne and/or Azure DevOps.

• SAFe or Agile certifications (e.g. SA SSM RTE or equivalent).

• Familiarity with Agile roles such as Product Owner Scrum Master and Quality Assurance).

• Experience working with Microsoft Dynamics and/or Power BI systems.

• Coding skills (e.g. SQL DAX) are a plus.

• Knowledge of UI/UX design principles and tools like Figma.

• A collaborative and growth-oriented mindset with a self-starter and innovative approach.

• Experience in communicating across all levels of the company from entry level to executive.

• Strong leadership capabilities for guiding multi-organization teams.

Learn More and Apply:

What is my role type In addition to transforming the future of flight we are also transforming how and where we work. Weve introduced role types to help you understand how you will operate in our blended work environment.

This role is:

Remote: Employees who are working in Remote roles will work primarily offsite (from home). Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles commuting to and from the assigned site is the employees personal responsibility.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 124000 USD - 250000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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