Sales Call Centre Agent - iTalk
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Job Location:
Randburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose
The role of a sales agent is a critical one for a companys sales and for the growth of its business by promoting the companys goods and services to potential fulfilling their role sales agents use business directories and leads from current clients to identify potential customers.
Key Responsibilities
Sales:
Selling products and services using solid arguments to prospective customers
Maintaining positive business relationships to ensure future sales
Establish develop and maintain positive business and customer relationships
Achieve sales targets and outcomes within schedule time frame
Able to work comfortably in a fast-paced environment
Network with potential customers
Educate customers on each type of sale and make recommendations based
on their need
Target Driven
Quality Assurance
Quality check information captured on systems with that given by Customer
Aims to deliver the highest standards of customer service and maintaining these standards by
continuous evaluation of agents and resolution processes
Competencies
Behavioural:
- Honesty and Integrity
- Accountability
- Stress tolerance
- Business acumen
- Strong business sense and ability to reach sales targets
- Communication skills (both written and
verbal) - Target driven
- Product Knowledge
- Disciplined
- Problem Solving
- Organisational skills
- Multi-tasking
- Team player
- Delivering results and meeting Customer expectations
- Following instructions and procedures
- Coping with pressure and setbacks
Technical
- MS Office skills
- Knowledge and understanding of the following legislations: POPI Act
- Knowledge and understanding of the Company. systems: TCH
Education
- Grade 12
Experience
- 1 years experience in a sales environment selling cellular products
- Product knowledge and product transfer
- Quality assurance
- Call centre certificate (advantageous)
- Knowledge of C3D (added advantaged)
- Microsoft Office (added advantage)
- Proficient in English
Closing date: 26 September 2025
Required Experience:
Unclear Seniority
Key Skills
- Corporate Paralegal
- Car Driving
- Design Engineering
- Electrical Controls
- Consultancy
About Company
Blue Label Telecoms - Home , Blue Label Telecoms core business is the virtual distribution of secure electronic tokens of value (predominantly prepaid airtime at present) and transactional services across its global footprint of touch points.
