Manager, eCommerce - Digital Programming

The Opportunity

• The Manager of eCommerce - Homepage & All Play Strategy will lead the strategic development of our homepage experience and comprehensive merchandising strategy across all product categories. This role is important to driving digital transformation through optimized site-wide customer experiences homepage conversion optimization and cross-category merchandising programs that maximize digital sales and off-air performance.
• You will work a hybrid schedule and come into our West Chester headquarters bi weekly Tuesday and Wednesdays.

Who We Are

HSN takes shoppers on a journey embracing the new exploring untrodden paths and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty jewelry home/lifestyle fashion/accessories and electronics and incorporates entertainment personalities and industry experts to provide a unique shopping experience.

Your Impact

• Develop and implement comprehensive homepage strategies that showcase our full product portfolio and lead maximum conversion across all categories.
• Lead homepage optimization programs including layout design featured product placement promotional content and seasonal merchandising to ensure your best.
• Set monitor and achieve Indicators related to homepage conversion overall site engagement average order value and cross-category sales reach.
• Conduct comprehensive analysis of homepage performance metrics user behavior patterns and cross-category shopping trends to inform strategic planning.
• Oversee the strategic presentation of all product categories on the homepage ensuring balanced representation and customer journey flows.
• Lead A/B testing projects for homepage elements promotional placements and cross-category merchandising displays.
• Use advanced analytics to evaluate homepage effectiveness customer path analysis and cross-category shopping patterns.
• Foster improvement in homepage personalization dynamic content delivery and AI-driven product recommendations across categories.

What You Bring

• You have a bachelors degree in business Marketing Digital Marketing or a related field.
• Experience eCommerce with a specific focus on homepage optimization site-wide strategy or cross-category merchandising.
• You have a proficiency in using data to inform homepage strategy and cross-category performance decisions.
• You have a few years of experience with conversion rate optimization A/B testing and web analytics platforms.
• You have knowledge of UX/UI principles and customer journey optimization across diverse product categories.

Remote work is not permitted in NYC at this time.

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If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fast-moving careers!

For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

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