About Zipline
Do you want to change the world Zipline is on a mission to transform the way goods move. Our aim is to solve the worlds most urgent and complex access challenges by building manufacturing and operating the first instant delivery and logistics system that serves all humans equally wherever they are. From powering Rwandas national blood delivery network and Ghanas COVID-19 vaccine distribution to providing on-demand home delivery for Walmart to enabling healthcare providers to bring care directly to U.S. homes we are transforming the way things move for businesses governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need when you need it. Using robotics and autonomy we are decarbonizing delivery decreasing road congestion and reducing fossil fuel consumption and air pollution while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.
About You and The Role
As a Process Engineer on the Service Tooling & Processes team you will design validate and optimize the workflows that enable Ziplines technicians to maintain the P2 fleet safely consistently and efficiently. Youll translate engineering intent into scalable processes implement lean methodologies and ensure that service procedures are robust enough for diverse operating environments. This role is highly cross-functional bridging engineering maintenance and operations so that every maintenance action contributes to safety reliability and fleet health.
What Youll Do
- Design document and refine standardized maintenance processes from inspections and servicing to component replacements and complex repairs.
- Validate processes in the field through pilots and technician feedback ensuring usability repeatability and safety.
- Collaborate with Hardware Engineering Reliability and Tooling teams to align process design with aircraft and service architecture.
- Apply lean principles error-proofing mechanisms and automation opportunities to improve efficiency and reduce variability.
- Establish process control mechanisms and ensure compliance with safety and regulatory standards.
- Create process documentation work instructions and visual aids that enable frontline technicians to execute tasks consistently.
- Partner with Data and Reliability teams to define KPIs track performance and identify opportunities for continuous improvement.
- Lead root cause investigations for process-related issues and implement corrective/preventive actions.
- Provide structured feedback loops to engineering on design-for-maintainability.
- Partner with training program leadership to ensure process changes are embedded into training programs for technicians.
What Youll Bring
- 4-6 years of experience in mechanical or mechatronic design ideally in aerospace automotive or industrial tooling.
- Proficiency with CAD software (SolidWorks CATIA or similar).
- Strong understanding of manufacturing processes (CNC additive manufacturing machining etc.).
- Experience with GD&T and technical drawing best practices.
- Ability to collaborate cross-functionally and communicate technical solutions clearly.
- Strong problem-solving mindset and attention to detail.
- Passion for Ziplines mission and enabling frontline operators through world-class processes.
- Willingness to travel up to 50%.
What Else You Need to Know
The starting cash range for this role is $160000 - $170000. Please note that this is a target starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors including a specific candidates experience qualifications skills working location and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical dental and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard torace color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status military or veteran status citizenship or other characteristics protected by state federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit please apply!
About ZiplineDo you want to change the world Zipline is on a mission to transform the way goods move. Our aim is to solve the worlds most urgent and complex access challenges by building manufacturing and operating the first instant delivery and logistics system that serves all humans equally wherev...
About Zipline
Do you want to change the world Zipline is on a mission to transform the way goods move. Our aim is to solve the worlds most urgent and complex access challenges by building manufacturing and operating the first instant delivery and logistics system that serves all humans equally wherever they are. From powering Rwandas national blood delivery network and Ghanas COVID-19 vaccine distribution to providing on-demand home delivery for Walmart to enabling healthcare providers to bring care directly to U.S. homes we are transforming the way things move for businesses governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need when you need it. Using robotics and autonomy we are decarbonizing delivery decreasing road congestion and reducing fossil fuel consumption and air pollution while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.
About You and The Role
As a Process Engineer on the Service Tooling & Processes team you will design validate and optimize the workflows that enable Ziplines technicians to maintain the P2 fleet safely consistently and efficiently. Youll translate engineering intent into scalable processes implement lean methodologies and ensure that service procedures are robust enough for diverse operating environments. This role is highly cross-functional bridging engineering maintenance and operations so that every maintenance action contributes to safety reliability and fleet health.
What Youll Do
- Design document and refine standardized maintenance processes from inspections and servicing to component replacements and complex repairs.
- Validate processes in the field through pilots and technician feedback ensuring usability repeatability and safety.
- Collaborate with Hardware Engineering Reliability and Tooling teams to align process design with aircraft and service architecture.
- Apply lean principles error-proofing mechanisms and automation opportunities to improve efficiency and reduce variability.
- Establish process control mechanisms and ensure compliance with safety and regulatory standards.
- Create process documentation work instructions and visual aids that enable frontline technicians to execute tasks consistently.
- Partner with Data and Reliability teams to define KPIs track performance and identify opportunities for continuous improvement.
- Lead root cause investigations for process-related issues and implement corrective/preventive actions.
- Provide structured feedback loops to engineering on design-for-maintainability.
- Partner with training program leadership to ensure process changes are embedded into training programs for technicians.
What Youll Bring
- 4-6 years of experience in mechanical or mechatronic design ideally in aerospace automotive or industrial tooling.
- Proficiency with CAD software (SolidWorks CATIA or similar).
- Strong understanding of manufacturing processes (CNC additive manufacturing machining etc.).
- Experience with GD&T and technical drawing best practices.
- Ability to collaborate cross-functionally and communicate technical solutions clearly.
- Strong problem-solving mindset and attention to detail.
- Passion for Ziplines mission and enabling frontline operators through world-class processes.
- Willingness to travel up to 50%.
What Else You Need to Know
The starting cash range for this role is $160000 - $170000. Please note that this is a target starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors including a specific candidates experience qualifications skills working location and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical dental and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard torace color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status military or veteran status citizenship or other characteristics protected by state federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit please apply!
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Job Location:
Monthly Salary:
$ 160000 - 170000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
