Description of the role:
The GM Service Advisor at Bell & Bell GMC plays a crucial role in providing top-quality customer service and ensuring the smooth operation of the service department. This position requires excellent communication skills attention to detail and strong problem-solving abilities.
Responsibilities:
- Interact with customers to schedule service appointments and maintain communication throughout the service process.
- Provide accurate and detailed service estimates to customers.
- Manage and update service records ensuring all information is accurate and up to date.
- Collaborate with service technicians to ensure timely completion of service requests.
- Handle customer inquiries and issues in a professional and courteous manner.
Requirements:
- Prior experience in a customer service role preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Proficiency in computer programs and software used in service departments.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- High school diploma or equivalent required; additional certification or training in automotive technology is a plus.
Benefits:
- Competitive compensation package.
- Health dental and vision insurance options.
- 401(k) retirement savings plan.
- Paid time off and holidays.
- Opportunities for career advancement within the company.
About the Company:
Bell & Bell GMC is a reputable dealership located in Little River SC specializing in General Motors vehicles. With a commitment to customer satisfaction and high-quality service Bell & Bell GMC has built a loyal customer base and a strong reputation in the community.
Required Experience:
Director
Description of the role:The GM Service Advisor at Bell & Bell GMC plays a crucial role in providing top-quality customer service and ensuring the smooth operation of the service department. This position requires excellent communication skills attention to detail and strong problem-solving abilities...
Description of the role:
The GM Service Advisor at Bell & Bell GMC plays a crucial role in providing top-quality customer service and ensuring the smooth operation of the service department. This position requires excellent communication skills attention to detail and strong problem-solving abilities.
Responsibilities:
- Interact with customers to schedule service appointments and maintain communication throughout the service process.
- Provide accurate and detailed service estimates to customers.
- Manage and update service records ensuring all information is accurate and up to date.
- Collaborate with service technicians to ensure timely completion of service requests.
- Handle customer inquiries and issues in a professional and courteous manner.
Requirements:
- Prior experience in a customer service role preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Proficiency in computer programs and software used in service departments.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- High school diploma or equivalent required; additional certification or training in automotive technology is a plus.
Benefits:
- Competitive compensation package.
- Health dental and vision insurance options.
- 401(k) retirement savings plan.
- Paid time off and holidays.
- Opportunities for career advancement within the company.
About the Company:
Bell & Bell GMC is a reputable dealership located in Little River SC specializing in General Motors vehicles. With a commitment to customer satisfaction and high-quality service Bell & Bell GMC has built a loyal customer base and a strong reputation in the community.
Required Experience:
Director
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