Deputy Manager

London Borough - UK

Monthly Salary: £ 41881 - 45380

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Are you passionate about building a high-performing team to support clients experiencing homelessness

We are looking for a Deputy Manager to join the Hammersmith & Fulham Supported Accommodation Pathway. The pathway consists of supported accommodation for 129 clients across seven sites including 24-hour staffed complex needs hostels and semi-independent services.

In the role of Deputy Manager you will support the Service Manager at The Coninghams which is a 24/7 complex needs hostel with 31 residents. We work with some of the most vulnerable clients in the borough using psychological and trauma-informed methods.

This is an exciting opportunity to support the development of staff and services that are focused on recovery working towards our clients moving forward into independent living and achieving their goals. You will be responsible for:

Supporting the team in the day-to-day development and management of the service.
Ensure residents have a safe welcoming home with staff who work in a caring flexible and approachable way.
Line manage staff providing motivation and supervision to deliver high-quality recovery-focused person-centred support.
Foster a team culture that involves residents in St Mungos projects and local community activities.
Work standard office hours (MonFri) with flexibility to meet service needs outside these times.

About you

To thrive in this role you must be adaptable to a fast-paced environment and demonstrate knowledge and understanding of the housing and support needs of people experiencing homelessness.

Previous line management experience isnt required but youll have experience motivating staff or volunteers to deliver high-quality support.
Youll contribute to and draw strength from a supportive experienced team.
Youre a proactive problem solver who seeks support when needed.
Youll help the service manager lead with a positive culture and uphold high standards for staff and clients.
Youll collaborate across teams services and stakeholders to achieve strong outcomes.
Youll maintain a recovery-focused trauma-informed approach keeping clients at the centre of everything we do.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

When youre ready to apply click the Apply Now Button to start your online application form. Closing date: 10am on 1 October 2025

Interview and assessments on: 9 October 2025

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:

A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more Click here to visit our Equality Diversity & Inclusion page.

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.

These include:

Agile working model for suitable roles.
Supportive flexitime and toil arrangements.
28 days annual leave rising to 31 after five years service.
Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
Financial wellbeing platform offering loans advances and saving options.
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
Cycle to Work scheme and interest free season ticket loans.
Discount vouchers including gym retail food & drink travel electricals and more.

Want to find out more Want to find out moreClick here to visit our Work For Us page.

At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.

These include:

Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
Steps into Management programme to support colleague progression.
Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents

Required Experience:

Manager

Are you passionate about building a high-performing team to support clients experiencing homelessnessWe are looking for a Deputy Manager to join the Hammersmith & Fulham Supported Accommodation Pathway. The pathway consists of supported accommodation for 129 clients across seven sites including 24-h...

Are you passionate about building a high-performing team to support clients experiencing homelessness

Supporting the team in the day-to-day development and management of the service.
Ensure residents have a safe welcoming home with staff who work in a caring flexible and approachable way.
Line manage staff providing motivation and supervision to deliver high-quality recovery-focused person-centred support.
Foster a team culture that involves residents in St Mungos projects and local community activities.
Work standard office hours (MonFri) with flexibility to meet service needs outside these times.

About you

To thrive in this role you must be adaptable to a fast-paced environment and demonstrate knowledge and understanding of the housing and support needs of people experiencing homelessness.

Previous line management experience isnt required but youll have experience motivating staff or volunteers to deliver high-quality support.
Youll contribute to and draw strength from a supportive experienced team.
Youre a proactive problem solver who seeks support when needed.
Youll help the service manager lead with a positive culture and uphold high standards for staff and clients.
Youll collaborate across teams services and stakeholders to achieve strong outcomes.
Youll maintain a recovery-focused trauma-informed approach keeping clients at the centre of everything we do.

How to apply

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

When youre ready to apply click the Apply Now Button to start your online application form. Closing date: 10am on 1 October 2025

Interview and assessments on: 9 October 2025

About Us

What We Offer

Below are some of our key focus areas to improve both our candidate and colleague experience:

A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more Click here to visit our Equality Diversity & Inclusion page.

These include:

Agile working model for suitable roles.
Supportive flexitime and toil arrangements.
28 days annual leave rising to 31 after five years service.
Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
Financial wellbeing platform offering loans advances and saving options.
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
Cycle to Work scheme and interest free season ticket loans.
Discount vouchers including gym retail food & drink travel electricals and more.

Want to find out more Want to find out moreClick here to visit our Work For Us page.

These include:

Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
Steps into Management programme to support colleague progression.
Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents

Required Experience:

Manager