Catalog Specialist, Customer Experience and Business Trends (CXBT) Capability Team
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As the earths most customer-centric company Amazon obsesses at improving customer experience on a daily basis. We are looking for a motivated full-time employee to join our Customer Experience Strategy team in Bangalore India. This role is ideal for a candidate looking for to learn with an exciting dynamic company.
Key job responsibilities
- Performing a wide range of data collection data entry and data processing related tasks (e.g. data tagging uploading data into online systems). Conducting data validation and analysis
- Using high level of judgement to determine/identify differentiated experiences and/or trends.
- Partner with internal stakeholders and deliver high quality work escalate operational issues draft SOPs.
- Conduct trainings for the team whenever required to improve cross-skilling and build more capabilities
- Contribute and lead process improvement initiatives that impact overall efficiency/ quality
- Managing team engagement activities
- Building workflows and automating tasks using AI.
- Bachelors degree
- Speak write and read fluently in English
- Strong analytical skills including proficiency in Microsoft Excel
- Prompt engineering/AI Literacy
- Experience with Microsoft Office products and applications
- Basic knowledge of SQL
- Previous work experience especially handling data recording and business analysis
- Attention to details
- Excellent team player capable of learning and sharing knowledge in a team environment.
- Self-starter motivated and extremely organized
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
- Performing a wide range of data collection data entry and data processing related tasks (e.g. data tagging uploading data into online systems). Conducting data validation and analysis
- Using high level of judgement to determine/identify differentiated experiences and/or trends.
- Partner with internal stakeholders and deliver high quality work escalate operational issues draft SOPs.
- Conduct trainings for the team whenever required to improve cross-skilling and build more capabilities
- Contribute and lead process improvement initiatives that impact overall efficiency/ quality
- Managing team engagement activities
- Building workflows and automating tasks using AI.
- Bachelors degree
- Speak write and read fluently in English
- Strong analytical skills including proficiency in Microsoft Excel
- Prompt engineering/AI Literacy
- Experience with Microsoft Office products and applications
- Basic knowledge of SQL
- Previous work experience especially handling data recording and business analysis
- Attention to details
- Excellent team player capable of learning and sharing knowledge in a team environment.
- Self-starter motivated and extremely organized
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
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