Knowledge Officer/Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Bath Bristol or Swindon (Hybrid Working)
Hours: Full-time (35 hours/week)
Salary: Up to 45000 dependant on experience
Our client is a Top 200 Law Firm searching for a strategically minded Knowledge Manager or Knowledge Officer to join their Risk & Compliance function. This is a hybrid position with flexibility to be based in Bath Bristol or Swindon offering the chance to influence how legal knowledge is accessed and shared across the business.
Key Responsibilities
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Develop and lead the firms knowledge and legal information strategy including managing internal precedents and practice resources.
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Administer the firms intranet content related to legal knowledge ensuring its up to date and accessible to internal users.
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Oversee the information resources budget including supplier negotiations usage tracking and stakeholder engagement across legal and operational teams.
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Provide legal research support for solicitors and fee earners and foster a culture of knowledge sharing across departments.
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Spearhead a project to standardise and centralise precedent management enhancing internal workflows and document access.
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Handle online legal resource platforms including usage training licensing arrangements and user support.
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Deliver training for new joiners and existing legal staff on digital research tools and internal knowledge systems.
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Maintain a small number of hard-copy legal resources ensuring cost-effective and purposeful print use.
What Youll Bring
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Previous experience in a legal information/knowledge role ideally within a professional services or law firm setting.
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Budget management experience and familiarity with supplier negotiation in the context of legal research tools.
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Qualification in Information Science or Librarianship (e.g. CILIP-accredited degree or equivalent).
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Strong digital literacy including working knowledge of legal tech platforms and internal knowledge systems.
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Ability to think strategically lead projects independently and act as a proactive problem solver.
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Excellent communication skills and a collaborative approach to working with stakeholders at all levels.
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A detail-oriented mindset with strong planning and organisational skills.
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Familiarity with case or practice management systems and an interest in emerging AI-powered tools in legal services.
Working Environment
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Hybrid working with flexibility to be based from our Bath Bristol or Swindon offices.
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Occasional travel to other office locations may be required.
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Open to full-time or part-time working arrangements.
Key Skills
- System Architecture
- Records Management
- Zendesk
- Customer Support
- Live Chat
- IT Service Management
- ITIL
- Sharepoint
- Metadata
- Knowledge Management
- Intelligence Analysis
- Content Management
