The Opportunity
At
YouthTruth we equip education leaders and funders to integrate on-the-ground insights into planning professional development and improvement processes. For over 15 years YouthTruth has led the movement to use research-backed survey instruments to learn from the student experience to improve by listening to student voice.
As Associate Manager of Data Systems you will play a crucial role in advancing our mission by serving as a bridge between client needs and technical implementation. Youll participate in client work creating datadriven reports based on student survey results and advise on how systems can evolve to better serve the organizations mission. Youll work closely with analysts data engineers and client facing teams to improve and develop internal data systems that support survey administration analysis and reporting.
The Ideal Candidate
- You are a collaborative problem-solver with experience bringing together data people and processes to create meaningful impact.
- You thrive at the intersection of technology and human needs equally comfortable diving into code and facilitating conversations with diverse stakeholders.
- You can spot inefficiencies and opportunities for improvement within production systems.
- You excel at breaking down complex challenges into manageable steps asking the right questions and helping teams see the bigger picture while staying focused on practical outcomes.
- You have experience advising data engineers or product teams on workflow and system design and understand the value of good documentation testing and scalability.
- You enjoy working with clients and internal teams to ensure that data outputs are high-quality timely and actionable.
- You are a collaborative and empathetic colleague who enjoys mentoring others and brings a clear patient and supportive communication style.
- You take pride in building others capacity offering guidance that helps teammates grow their technical and systems thinking skills.
- Youre passionate about education equity and using data to make an impact.
Key Responsibilities
Survey Administration & Reporting (50%)
- Co-manage survey administration and monthly report production.
- Create and administer online surveys for our clients on tight deadlines.
- Generate datadriven reports for our clients in an online interactive platform.
- Troubleshoot and problemsolve operational and client issues.
- Provide strong quality control of online surveys and report products.
Systems & Workflow Design (30%)
- Translate business rules into clear requirements and acceptance criteria; prioritize with the Technology team to deliver scalable testable and maintainable pipelines.
- Provide subject-matter expertise on survey and reporting data - identifying logic gaps inefficiencies and process improvements in data system workflows.
- Support planning and implementation of new data systems to modernize YouthTruths data infrastructure serving as a business owner/expert.
- Support analysts in analytics such as building dashboards to plan team capacity and understanding team impact.
- Define test plans and user acceptance testing orchestrate validation for new data processes and track defects to resolution.
Cross-Functional Product Support (20%)
- Work across Data Systems and Analytics Technology and client facing teams to ensure alignment between product features data systems and team workflows.
- Support client facing teams in troubleshooting urgent client issues with an eye towards scalable and robust solutions.
- Provide guidance to DSA team members with the goal of increasing capacity and knowledge of the team.
- Contribute to internal documentation and lead cross-team knowledge sharing to improve understanding of system logic and dependencies.
- Identify opportunities to improve YouthTruths data tools and help implement new processes that reflect best practices in data management.
Your Background and Qualifications
- 4 years of experience in data operations analytics or systems design.
- Bachelors degree or equivalent experience in a relevant field (e.g. Data Science or a quantitative social science).
- Experience mentoring
- Experience contributing to or advising on the design of data infrastructure and ETL/ELT processes. Familiarity with cloud platforms (e.g. AWS Azure) a plus.
- Experience with the technical and functional aspects of CRM systems ideally Salesforce.
- Demonstrated ability to work closely with technical teams (engineers and analysts) to guide data system development from a business/operations perspective.
- Excellent communication and collaboration skills across technical and non-technical audiences.
- Strong proficiency in SQL and Python. Proficiency in html CSS and JavaScript is a plus but not required.
- Skilled in identifying edge cases anticipating workflow pitfalls and ensuring data quality across complex systems.
Compensation and Benefits
Our nonprofit model is central to our identity: our bottom line is impact not profit. Yet even as a nonprofit we successfully compete for top talent across both the public and private sectors and offer competitive compensation and benefits including:
A commitment to pay parity and salary equity. The 2025 annual salary for this position is $108000 in Cambridge MA and 118800 in San Francisco addition this role is eligible for competitive Performance Based Incentive Compensation.
Comprehensive health vision and dental insurance plans.
Generous paid time off plan including three weeks of annually accrued vacation up to 15 holidays plus an end-of-year break.
401(k) plan with a 1:1 Employer Match up to 5% of total compensation.
Generous annual personal professional development allowance.
Flexible spending and dependent care tax free savings plans.
Life insurance covered 100% by the organization.
We strive to balance in-person time with flexibility and the needs of each person their team and the larger organization. We believe culture collaboration communication trust- and relationship-building training and certain kinds of creative work benefit from in-office interactions and we believe that the flexibility of remote work also has many advantages. We expect staff to be in the office at least two days per week and more frequently during new staff introduction periods to support a robust orientation. Everyone will enjoy the option to work fully remotely from anywhere four weeks per year.
Location
We have offices in Cambridge Massachusetts and San Francisco California. The YouthTruth team resides alongside staff in other departments atThe Center for Effective Philanthropy (CEP) YouthTruths parent nonprofit. This role can be based in either our Cambridge or San Francisco office. This position is not available for all-remote work.
Our Process
Our rolling process includes three interview rounds: an initial phone conversation a skills assessment and a team interview round. Our process also includes the checking of references in final stages. Check out CEPs careers page
to learn more about how we hire.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
How to Apply
Please fill out our
application for employment and attach a resume and a thoughtful cover letter outlining how your skills and experience meet the qualifications of the position. If you have any questions please contact our People and Culture department at . Applications will be reviewed on a rolling basis.
About YouthTruth
Since 2008 YouthTruth has been working side by side with leaders in K-12 education and philanthropy to deeply understand the experiences of young people in schools and use data to improve opportunities and outcomes. To date weve heard from over 3 million students and hundreds of thousands of family members and staff across 39 states. When you join YouthTruth you become part of a team of passionate and experienced professionals committed to ensuring every young person finds a pathway to success.
About CEP
For over 20 years CEP has led the movement to improve philanthropy through a powerful combination of dispassionate analysis and a passionate commitment to improving lives. Today over 350 foundations around the world have used CEPs assessment tools to gather honest feedback from their stakeholders in an effort to learn how to be even more effective. CEOs and trustees have come to rely on our research for insights into foundation effectiveness on a wide range of topics from assessing performance to developing strategy to managing stakeholder relationships. Our highly regarded programmingincluding our biennial conferencegives foundation leaders an exclusive and unprecedented opportunity to connect with their peers. Through custom workshops and peer learning cohorts our new Learning Institute supports funders in driving changes in their philanthropic practice. CEP is based in Cambridge Massachusetts with a second office in San Francisco California. Strengths of CEPs work culture are entrepreneurialism accountability teamwork collegiality diversity and mutual respect.
Required Experience:
Manager
The OpportunityAtYouthTruth we equip education leaders and funders to integrate on-the-ground insights into planning professional development and improvement processes. For over 15 years YouthTruth has led the movement to use research-backed survey instruments to learn from the student experience to...
The Opportunity
At
YouthTruth we equip education leaders and funders to integrate on-the-ground insights into planning professional development and improvement processes. For over 15 years YouthTruth has led the movement to use research-backed survey instruments to learn from the student experience to improve by listening to student voice.
As Associate Manager of Data Systems you will play a crucial role in advancing our mission by serving as a bridge between client needs and technical implementation. Youll participate in client work creating datadriven reports based on student survey results and advise on how systems can evolve to better serve the organizations mission. Youll work closely with analysts data engineers and client facing teams to improve and develop internal data systems that support survey administration analysis and reporting.
The Ideal Candidate
- You are a collaborative problem-solver with experience bringing together data people and processes to create meaningful impact.
- You thrive at the intersection of technology and human needs equally comfortable diving into code and facilitating conversations with diverse stakeholders.
- You can spot inefficiencies and opportunities for improvement within production systems.
- You excel at breaking down complex challenges into manageable steps asking the right questions and helping teams see the bigger picture while staying focused on practical outcomes.
- You have experience advising data engineers or product teams on workflow and system design and understand the value of good documentation testing and scalability.
- You enjoy working with clients and internal teams to ensure that data outputs are high-quality timely and actionable.
- You are a collaborative and empathetic colleague who enjoys mentoring others and brings a clear patient and supportive communication style.
- You take pride in building others capacity offering guidance that helps teammates grow their technical and systems thinking skills.
- Youre passionate about education equity and using data to make an impact.
Key Responsibilities
Survey Administration & Reporting (50%)
- Co-manage survey administration and monthly report production.
- Create and administer online surveys for our clients on tight deadlines.
- Generate datadriven reports for our clients in an online interactive platform.
- Troubleshoot and problemsolve operational and client issues.
- Provide strong quality control of online surveys and report products.
Systems & Workflow Design (30%)
- Translate business rules into clear requirements and acceptance criteria; prioritize with the Technology team to deliver scalable testable and maintainable pipelines.
- Provide subject-matter expertise on survey and reporting data - identifying logic gaps inefficiencies and process improvements in data system workflows.
- Support planning and implementation of new data systems to modernize YouthTruths data infrastructure serving as a business owner/expert.
- Support analysts in analytics such as building dashboards to plan team capacity and understanding team impact.
- Define test plans and user acceptance testing orchestrate validation for new data processes and track defects to resolution.
Cross-Functional Product Support (20%)
- Work across Data Systems and Analytics Technology and client facing teams to ensure alignment between product features data systems and team workflows.
- Support client facing teams in troubleshooting urgent client issues with an eye towards scalable and robust solutions.
- Provide guidance to DSA team members with the goal of increasing capacity and knowledge of the team.
- Contribute to internal documentation and lead cross-team knowledge sharing to improve understanding of system logic and dependencies.
- Identify opportunities to improve YouthTruths data tools and help implement new processes that reflect best practices in data management.
Your Background and Qualifications
- 4 years of experience in data operations analytics or systems design.
- Bachelors degree or equivalent experience in a relevant field (e.g. Data Science or a quantitative social science).
- Experience mentoring
- Experience contributing to or advising on the design of data infrastructure and ETL/ELT processes. Familiarity with cloud platforms (e.g. AWS Azure) a plus.
- Experience with the technical and functional aspects of CRM systems ideally Salesforce.
- Demonstrated ability to work closely with technical teams (engineers and analysts) to guide data system development from a business/operations perspective.
- Excellent communication and collaboration skills across technical and non-technical audiences.
- Strong proficiency in SQL and Python. Proficiency in html CSS and JavaScript is a plus but not required.
- Skilled in identifying edge cases anticipating workflow pitfalls and ensuring data quality across complex systems.
Compensation and Benefits
Our nonprofit model is central to our identity: our bottom line is impact not profit. Yet even as a nonprofit we successfully compete for top talent across both the public and private sectors and offer competitive compensation and benefits including:
A commitment to pay parity and salary equity. The 2025 annual salary for this position is $108000 in Cambridge MA and 118800 in San Francisco addition this role is eligible for competitive Performance Based Incentive Compensation.
Comprehensive health vision and dental insurance plans.
Generous paid time off plan including three weeks of annually accrued vacation up to 15 holidays plus an end-of-year break.
401(k) plan with a 1:1 Employer Match up to 5% of total compensation.
Generous annual personal professional development allowance.
Flexible spending and dependent care tax free savings plans.
Life insurance covered 100% by the organization.
We strive to balance in-person time with flexibility and the needs of each person their team and the larger organization. We believe culture collaboration communication trust- and relationship-building training and certain kinds of creative work benefit from in-office interactions and we believe that the flexibility of remote work also has many advantages. We expect staff to be in the office at least two days per week and more frequently during new staff introduction periods to support a robust orientation. Everyone will enjoy the option to work fully remotely from anywhere four weeks per year.
Location
We have offices in Cambridge Massachusetts and San Francisco California. The YouthTruth team resides alongside staff in other departments atThe Center for Effective Philanthropy (CEP) YouthTruths parent nonprofit. This role can be based in either our Cambridge or San Francisco office. This position is not available for all-remote work.
Our Process
Our rolling process includes three interview rounds: an initial phone conversation a skills assessment and a team interview round. Our process also includes the checking of references in final stages. Check out CEPs careers page
to learn more about how we hire.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
How to Apply
Please fill out our
application for employment and attach a resume and a thoughtful cover letter outlining how your skills and experience meet the qualifications of the position. If you have any questions please contact our People and Culture department at . Applications will be reviewed on a rolling basis.
About YouthTruth
Since 2008 YouthTruth has been working side by side with leaders in K-12 education and philanthropy to deeply understand the experiences of young people in schools and use data to improve opportunities and outcomes. To date weve heard from over 3 million students and hundreds of thousands of family members and staff across 39 states. When you join YouthTruth you become part of a team of passionate and experienced professionals committed to ensuring every young person finds a pathway to success.
About CEP
For over 20 years CEP has led the movement to improve philanthropy through a powerful combination of dispassionate analysis and a passionate commitment to improving lives. Today over 350 foundations around the world have used CEPs assessment tools to gather honest feedback from their stakeholders in an effort to learn how to be even more effective. CEOs and trustees have come to rely on our research for insights into foundation effectiveness on a wide range of topics from assessing performance to developing strategy to managing stakeholder relationships. Our highly regarded programmingincluding our biennial conferencegives foundation leaders an exclusive and unprecedented opportunity to connect with their peers. Through custom workshops and peer learning cohorts our new Learning Institute supports funders in driving changes in their philanthropic practice. CEP is based in Cambridge Massachusetts with a second office in San Francisco California. Strengths of CEPs work culture are entrepreneurialism accountability teamwork collegiality diversity and mutual respect.
Required Experience:
Manager
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