Service Technician
Renewal by Andersen - Macon GA
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903 Andersen Windows has been the worlds largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
We are currently looking to hire a Service Technician in Macon GA and you would ensure that our customers are happy every day! Your goal is to respond to on-site window and door service requests where you will assess repair and replace parts and components to ensure proper functioning. Assess repair and replace parts and components to ensure proper functioning. Work directly with customers co-workers and contractors to ensure excellent customer service.
Responsibilities:
- Provide service performance and address warranty issues with windows and doors
- Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
- Ensure customer satisfaction while addressing problems
- Replace defective parts and help customers when windows arent working properly
- Diagnose issues on windows and doors such as water infiltration bowed panels interlock issues etc.
Qualifications:
- 5 years of home improvement experience
- Ability to climb a ladder unassisted
- Ability to lift up to 100lbs unassisted
- Custom window and door installation knowledge
- Thorough experience with using a metal brake and caulking
- Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
- Customer service experience with job troubleshooting as a key component
- Good computer skills
- A valid drivers license
- Excellent communication skills with the ability to build quick rapport
- Ability to drive for extensive period of time (2-4 hours of drive time)
Compensation & Benefits:
- Competitive pay of $23-$25 hourly
- Company vehicle and tools provided (Personal vehicle will need to be used for max 90 days. Competitive Vehicle allowance and gas card will be provided)
- Company provided iPad
- $75 cell phone reimbursement
- 401k with company match percentage
- Medical vision dental and supplemental life insurance
- PTO - vacation sick and holiday pay
- Employee perks discount program
Student Loan Repayment Program and Student Tuition Reimbursement
If this sounds like an exciting challenge to you apply now! We are always looking for motivated talent to join our team. To apply please email your resume to
emailprotected
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities duties and qualifications required of employees assigned to this job.
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