Senior Windows Engineer (EUC)
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Job Location:
Alpharetta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Senior Windows Engineer (EUC)About your role:
The End User Computing Windows Engineer is responsible for providing technical support maintenance and optimization for end-user devices and applications focusing on Windows operating systems and related technologies. This role involves troubleshooting implementing security measures and ensuring a seamless user experience across various hardware and software configurations.
What youll do:
- Technical Support & Troubleshooting: Aid end-users via phone email or in-person resolving hardware and software issues and ensuring the timely resolution of service tickets.
- Windows Operating System Management: Install configure and maintain Windows operating systems including updates security patches and software installations.
- Device Management & Security: Implement and manage device configuration endpoint security and user access controls to protect end-user devices and data.
- Application Management: Deploy manage and update software applications ensuring compatibility and proper functioning on end-user devices.
- Endpoint Management Tools: Configure and manage tools like SCCM Intune and JAMF for device provisioning device compliance and application delivery.
- User Education & Training: Provide training and guidance to end-users on technology with the best practices and new features as well as assist with basic IT tasks.
- Documentation & Knowledge Management: Document technical issues solutions and troubleshooting steps contributing to a comprehensive knowledge base. Develop custom reports in SCCM and Intune including configurations processes and procedures.
- Process Improvement & Automation: Identify areas for process improvement and automation leveraging scripting tools to streamline end-user computing tasks.
Experience youll need to have:
- 6 years of hands-on experience engineering Windows operating systems (10 11) and related technologies.
- 4 years of experience scripting skills (PowerShell Bash) for automation and systems management.
- 4 years of experience engineering with tools like Microsoft Intune SCCM Active Directory and MS 365.
- 4 years of experience engineering with Mobile Device Management (MDM) tools and infrastructure.
- 4 years of experience with software packaging deployment systems and automated workstation build methodologies.
- Bachelors degree in a related field or an equivalent combination of education military and work experience.
Experience that would be great to have:
- ITIL v4 certification and experience using ServiceNow.
- Strong technical knowledge across various IT domains (network security servers cloud).
- Proficient understanding of ports and protocols TCP/IP and firewall policies and designs.
- Familiarity with IT security and compliance best practices. Knowledge of network infrastructure security protocols and application management.
- Strong communication and collaboration skills with experience working in cross-functional agile teams.
How youll work:
- This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
- This role requires the use of a computer and audio equipment.
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Senior IC
Key Skills
- Dhcp
- SQL
- Active Directory
- OS
- Windows
- System Administrations
- Trouble Shooting
- Database
- Infrastructure
- Linux
- SAN
- Poweshell
- Backup
- hardware
- Dns
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
