Senior Manager Dispute Resolution & Litigation
Help improve the everyday every day
Right now were seeking a Senior Manager Dispute Resolution & Litigation who will continue to play their part in caring for the lives of everyone on Victorias roads. Someone wholl bring their authentic selves to work stand up for whats right and collaborate in a team to improve the everyday for Victorians our colleagues and our partners.
Find out more about our shared purpose and what drives every one of us.
About the role
The Senior Manager Dispute Resolution & Litigation leads the TACs Dispute Resolution & Litigation branch responsible for originating motions common law statutory benefits prosecutions alternative dispute resolution and associated administrative functions. You will ensure high-quality efficient and cost-effective legal services are delivered while driving cultural and operational improvements.
Much of your impact will be made through collaboration outside the branch acting as a strategic partner with internal stakeholders to enhance services and with external stakeholders including key legal bodies and TACs panel firms to drive performance in innovative ways. You will also play a key role in leading transformation initiatives including implementation of the optimised TAC Protocols that improve client outcomes and position TAC as a leader in social insurance legal services.
This is a highly influential leadership role requiring strong strategic capability systems thinking and exceptional influencing skills. You will balance delivering outcomes today with shaping the future direction of dispute resolution and litigation at the TAC.
About the Team
This role is part of the Resolutions Group within the Clients division dedicated to achieving efficient just and cost-effective injury recovery and independence outcomes for those injured in transport accidents.
You will lead a proven high-performing branch of over 50 people including 8 direct reports (one Branch Coordinator three Team Managers and four Senior Legal Managers). The branch has consistently delivered strong culture and engagement results including record OCI and EOS outcomes and is well-placed to continue evolving under your guidance.
Reporting to the General Manager Resolutions - a leader who values autonomy collaboration and adaptability - youll have the trust and clarity to lead your branch with confidence while working within an engaged and capable senior leadership team.
What were looking for
Proven People & Cultural Leader
You bring extensive experience leading sizeable teams or business units with a strong track record of guiding people through reform and cultural change.
Collaborative Mediator & Influencer
Youre an exceptional communicator and negotiator able to influence stakeholders at all levels to achieve shared objectives. Skilled in mediation and problem-solving you can shift perspectives and bring people together to deliver sustainable solutions.
Strategic & Systems Thinker
With substantial expertise in legal claims or business management you bring a strategic lens to your work. Youre solutions-focused identifying opportunities anticipating risks and presenting clear practical options that improve services for clients stakeholders and the Victorian community.
Ready to put care in action Wed like to hear from you.
Click apply to submit your Cover Letter and Resume. If successful youll progress to a phone interview. All applicants will be advised of the outcome of their application.
For more information read the attached Position Description or contact Hannah Egan Talent & Workforce Planning Partner at for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 28th September 2025.
If we can do anything to help make applying for this role easier please let our People Culture & Engagement Team know at . If over the phone is better for you our number is.
A safe place to work
Were committed to the health safety and wellbeing of employees. This extends to inclusion diversity and accessibility in our employment practices and encourage Aboriginal and Torres Strait Islander people people with disability men women and gender diverse people culturally diverse and LGBTIQA people to apply for roles.
Child Safety
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety please visit our website.
This role will require you to have a valid Working with Children Check.
A current TAC employee is eligible to apply for another position at TAC if:
Required Experience:
Senior Manager