Automotive Service Advisor
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Job Location:
Greensboro, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
SUMMARY:
Mills Auto Group is hiring for a Service Advisor. If you are tired of your current workplace and want to work in a clean and safe environment come and see what we have to offer. We provide an excellent working environment and a temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience we want to talk to you!
WE OFFER:
- Health Dental Medical
- 401K
- Paid Time Off
RESPONSIBILITIES:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance based on age mileage and vehicle history
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Experience as a Service Advisor Assistant Lane Manager or Service Consultant is a must
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 20 years we are proud to have grown from 1 store to 35. Most of our team of dedicated and motivated leaders have been with us since the beginning most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development at Mills Auto Group you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees college education! We encourage you to get involved with our community outside of the office as well whether you choose to participate in the Boys and Girls Club Wounded Warriors or Support Future Leaders there is always an opportunity for our employees to help our community.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
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