Head of Fulfillment Services

Benefits

Regent offers a wide range of generous benefits including health life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options time off and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Essential duties:

• Provide leadership and set priorities and goals for the Fulfillment Services department of the University Library
• Identify trends protocols and best practices and existing practices that require improvements to ensure that needed resources are available in a timely
• manner
• Responsible for the overall supervision and management of all aspects of Interlibrary Loan Holds/Document Delivery and Digitization
• Responsible for the overall hiring scheduling training supervision and work evaluation of a full-time Supervisor position and 2 student workers
• Oversees financial records and transactions pertaining to ILL
• Maintain Fulfillment Services statistics and records
• Oversees digital lending processes (manages sequestered and long-term lending)
• Network with other libraries and builds collaborative partnerships to extend Regent Universitys interlibrary loan network

Qualifications:

• Appropriate academic library experience in Fulfillment Services is required.
• Five years of library experience and a basic understanding of library operations in Fulfillment services.
• A minimum of three years of supervisory experience is required.
• Ability to use and teach computer skills.
• Ability to handle many records and meticulous routines with accuracy and orderliness.
• Ability to interpret library policies cheerfully sympathetically yet firmly to students faculty and staff.
• Stamina to work in an area that makes a myriad of demands on ones time and energy.
• Willingness to work a flexible schedule including some night and weekend hours.
• Ability to communicate effectively and work cooperatively with other people.

Education:Bachelors Degree Required.

Candidates must have:

• A personal relationship with Jesus Christ.
• Ability to produce quality work consistent with university and departmental standards.
• Ability to effectively convey ideas information and/or instruction to others.
• Excellent communication and organizational skills.
• Commitment to Regents core values of Excellence Innovation and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race color national or ethnic origin sex disability age or veteran full Non-Discrimination Policy clickhere.