Testing Technician II

Position Classification

Regular full-time hourly non-exempt and benefit-eligible staff position. For more benefit information visitWhy Work at UCO

$16.48 per hour is equivalent to $34278.00 per year.

Position Overview:

Administers and coordinates high-stakes testing offered through paper and pencil or Computer-Based Testing. Understands the role of secure assessment procedures in learning outcomes and academic program integrity. Coordinates schedules and administers national and state examinations. Provides reports for and about testing services. Demonstrate a warm and caring professional service-oriented attitude toward customers who are under stress. Interviews trains and schedules Testing Center proctors.

This is a full-time position 40hrs/wk. We are open M-F 8AM-5PM. We do not have a remote option for this position.

Department Specific Essential Job Functions:

Effectively communicates and works with the members of the public and university community. Prepares correspondence reports letters memorandums schedule appointments and related material using word processing systems. Greets screens and directs students and visitors in an office where the volume of public contact is high. Answers multi-line telephone provides information to inquiries takes messages or directs calls. Orders receives and maintains office supplies equipment requests and testing materials as directed. Sorts and distributes incoming mail and other related testing shipments. Trains student employees. Proctors high-stakes examinations. Assists the Coordinator with preparing and organizing materials for national test dates. Assists the Coordinator in maintaining an accurate inventory of test materials. Adheres to accepted test security and ethics standards. Performs other duties as assigned.

Scope & Impact:

This position is an intermediate-level position responsible for providing a variety of clerical/administrative support or manual labor tasks for an office or department. This position may have minor to moderate impact on operations of multiple work areas.

Communication & Interaction:

Routinely answers questions and provides information and data requested by individuals within or outside of work area.

Problem Solving & Judgement:

The job consists of repetitive manual tasks that are covered by specific procedures or close supervision.

Policy & Procedure Authority:

Primarily responsible for applying organizational policies and procedures and/or determining appropriate processes to follow.

Reporting Relationships:

Generally supports a manager or director-level leader or a specific activity or function and reports to a senior-level administrative professional.

Experience Required:

Requires a bachelors degree or 4 years of equivalent work experience that provides knowledge of and exposure to fundamental theories principles and concepts. Requires the application of expertise in a chosen field to achieve results.

Experience Preferred:

Experience in a testing environment and/or higher education setting.

Knowledge/Skills/Abilities:

Ability to supervise testing in a computer lab which involves knowledge of various types of computer/ internet delivered exams as well as paper/pencil exams. Requires a considerable amount comfort with computer technology logic problem solving ability discretion and independent judgment. Able to meet physical demands of position which include bending lifting reaching and moving to and from various work environments with testing materials. Working knowledge of data base input creating spread sheets record keeping and documentation. Effective communications skills and ability to work well with the public and university community. Attention to detail.

Will this employee supervise others

No this employee will not supervise other employees.

Physical Demands:

Reasonable accommodations (in accordance with ADA requirements) may be made upon request to enable individuals with disabilities to perform essential functions.