Senior Production Support Engineer â Python, API & SQL

Santa Clara - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers.

Job Description

Job Title : Senior Production Support Engineer Python API & SQL

Job Type : W2/C2C

Experience : 7-10 years

Location : Santa Clara California (On-Site)

Responsibilities :

Minimum 8 years of experience in production support and should have handled customers directly.
Python experience working in Data models data frames and data warehousing concepts. Pandas NumPy etc.
Python APIs Strong with SQL MVC Web api Bootstrap JQuery SQL stored procedure.
Good to have TFS Jenkins Bit Bucket React JS D3 SSIS SSRS
Hands-on experience in handling production support tickets from L1 to L4 based on SLA metrics defined for production support tickets as well.
Should have sound knowledge of SLAs Metrics and should have worked on maintaining and managing the same
Good problem-solving capabilities and good at the Continuous improvement program in developed applications.
Strong analytical abilities to find out the root cause and troubleshoot the issues in production.
Should have worked with the team in offshore and onsite to provide a swift response and solution to customer problems in production environments.
Should know how to provide tactical/ workaround & long-term solutions for customer problems.

Qualification:

Bachelors degree or equivalent combination of education and experience.

Who We Are Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers. Job Description Job Title : Senior Production Support Engineer Python API & SQL Job Type : W2/C2C Experience : 7-10 years L...