Italian speaking Customer Service Representative

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are seeking an Italian Customer Service Representative (Inbound) to join our client in Athens.

Responsibilities

Communicate with customers via phone email or chat in English.
Handle inquiries troubleshoot issues and provide accurate information.
Maintain a high level of professionalism and empathy during interactions.
Escalate complex cases to the appropriate teams when necessary.
Accurately document customer interactions and resolutions.
Contribute to a positive team-oriented work environment.

Qualifications

Advanced proficiency in English (both written and spoken).
Strong communication and problem-solving skills.
Ability to work effectively in a fast-paced environment.
Previous experience in customer support or a related field is an advantage but not required.

What we Offer

14 salaries (12 monthly 1 on Easter 1 splitted in Summer and Christmas)

Private Health & Life Insurance

Performance bonus (confirm the information in the above tables)
25 days annual leave
Contract:
Permanent contract
Working hours: 40h per week is 8 hours per day / 5 days a week

Other Allowances:

50 meal voucher ticket per month for all the projects

Requirements to Apply

CV in English.
EU ID or valid Residence Card.

Easy apply to

We are seeking an Italian Customer Service Representative (Inbound) to join our client in Athens. Responsibilities Communicate with customers via phone email or chat in English.Handle inquiries troubleshoot issues and provide accurate information.Maintain a high level of professionalism and empathy...