Talent Development Partner

Talent Development Partner

Ignite your career with a new opportunity! Step into the spotlight as a Talent Development Partner and be the catalyst for transformation drive innovation inspire growth and shape the future of talent. Ready to elevate your journey and make a real impact

Contract: Permanent

Working hours: 35 hours per week Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

Salary: Circa 49200

Reporting to: Talent Development Manager

London docklands

Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.

As a Talent Development Partner you will collaborate with senior stakeholders HR colleagues and the Talent Acquisition team to shape and implement strategies that build develop and retain talent across the organisation. You will be responsible for driving our talent agenda ensuring that we identify future capability needs nurture leadership potential and embed frameworks that strengthen performance and growth.

You will oversee key programmes and processes including our 360 feedback performance management cycles talent frameworks and leadership development partnerships. Managing and developing a small team you will create opportunities that maximise potential ensure effective succession planning and deliver measurable value to the organisation.

Key responsibilities

• Support the design and delivery of a forward-looking talent development strategy aligned with organisational goals and succession planning.

• Lead 360 feedback programmes manage performance cycles and embed the core skills framework to drive growth and progression.

• Work closely with Talent Acquisition HR and senior leaders to identify future talent and shape development pathways.

• Coach and develop Advisers and facilitators and build leadership capability through mentoring and targeted programmes.

• Act as the go-to expert for talent development influencing business planning and managing external development providers.

• Use talent data and performance insights to evaluate effectiveness report impact and drive continuous improvement.

• Manage allocated budgets and demonstrate ROI on leadership and development investments.

To be considered for this role youll need to show us that youve got the skills and capabilities. Youll have to meet the following minimum criteria:

Minimum Criteria

• Demonstrated ability to effectively manage a diverse range of senior stakeholders building strong relationships and exercising influence to align interests

• Proven experience in project management within Talent Development

• Experience of Talent Development processes and practices.

• Expertise in developing blended learning programmes incorporating both digital and traditional learning approaches.

Desirable Criteria

We would also like you to have the following skills:

• Ability to think strategically and translate vision into actionable plans.

• Driven to achieve goals and deliver results in a fast-paced environment.

• Flexible and adaptable to changing priorities and business needs.

• Team player with strong collaboration

• Excellent problem-solving skills with a proactive and solution-oriented approach.

• Commitment to promoting diversity equity and inclusion in all aspects of the work.

Why Financial Ombudsman Service

We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement with the option to buy extra or sell days

• Generous pension

• Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few

• Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others

• Employee Assistance Programme

• Extensive opportunities for personal and career development

• Fully equipped on-site gym open 24 / 7 (London office only)

• Extensive Well-being resources including on-site therapists (London office only)

• Beautiful and bright London office looking over the Thames and near to mainline stations

• Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved too!

How do I apply

To apply please upload a current CV it would be great to hear more about you and how you feel you align to the criteria for the position so please do also submit a supporting statement (no more than 500 words) if you wish to do so.

Applications need to be submitted by 23:59 on 26th September 2025

Successful candidates will be invited to a telephone call with a member of the Talent Acquisition Team.

Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now!

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.

We welcome applications from internal employees to apply you must have passed probation be meeting or exceeding expectations and have no live warnings or development plans in place.

Were proud to be an inclusive employer

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.

Were committed to being a great place to work attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if were diverse and inclusive well better understand different perspectives which is fundamental to our job resolving financial complaints.

We welcome applications from Black and other ethnic minority candidates and female candidates for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.

We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need please email and let us know your preferred method of contact.

Find out more

Check out below channels to find out more about everyday life at the Financial Ombudsman Service and dont forget to follow us while youre there!

• LinkedIn: Financial Ombudsman Service

• Our careers page: luck with your application!