Patient Services Representative - PSR#003
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Job Location:
East Peoria, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Patient Services Representative
Location: East Peoria IL 61611
Duration: 3 Months (with possible extension)
Pay Rate: $18/hr. on W2
Job Description
We are seeking a Patient Services Representative to join our healthcare team and provide a high level of patient care and satisfaction in a collaborative team-based environment. This role is ideal for someone who is passionate about customer service eager to learn and looking to grow their career in the dental/medical field.
The Patient Services Representative will support both patients and staff by answering phones scheduling appointments assisting with inquiries and coordinating treatment plans through financial arrangements. Flexibility professionalism and strong communication skills are key to success in this position.
Essential Duties
Deliver excellent customer service: greet and assist patients upon arrival and dismissal.
Respond to patient questions and concerns in line with policies.
Manage incoming phone calls promptly and professionally.
Schedule confirm and update patient appointments.
Follow up on missed or canceled appointments.
Register patients upon arrival.
Post charges and payments to patient accounts.
Check and respond to voicemail daily.
Maintain a clean friendly and welcoming waiting area for patients.
Required Skills & Experience
Prior experience answering telephones.
Strong customer service and interpersonal skills.
Preferred Skills & Experience
Experience working in a dental medical or other healthcare office.
Knowledge of insurance plans (HMO/PPO) is a plus.
Education
High school diploma or GED required.
For more details contact at /
About Navitas Healthcare LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
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