Head of Housing Specialisms

Contract Type: Permanent Full Time - 35 hours

Salary: 76034 per annum to 84208 per annum (London weighted salary) or 66380 per annum to 74105 per annum (Regional salary) dependant on experience

Grade: 12

Reporting Office: London Stratford or Manchester Trafford

Persona: 20-40% Office Attendance Required

Closing Date: 18th September 2025 - 23:00

Interview Dates: Interview dates will be held in person at our London Stratford Office

Please note that frequent travel will be required between out London and Trafford Offices

Head Of Housing Specialisms Role Profile

Benefits include: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

DBS

For this post the successful candidate will need to apply for or be in possession of an Standard/Basic/Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit

Join our Housing Specialisms Team at L&Q:

There has never been a more exciting time to join L&Q because we are about to launch our three-year ASB plan. This follows record levels of investment into the housing specialisms team. We are growing the team including more ASB managers case workers safeguarding specialists mental health advisors and fraud investigators.

• Do you have a passion for responding to and dealing with anti-social behaviour
• Are you committed to ensuring our vulnerable residents and children are kept safe.
• Do you believe that every resident has the right to live free from domestic abuse
• Do you share our belief that the only people that live in our homes should be those with a legal right to be there
• Do you agree that housing staff need access to specialist support and advice on how to engage and work with residents with mental health issues.
• Most importantly do you want to go home at night feeling extremely proud of the work that you and your team have done in ensuringpeople are living safely and peacefully in an L&Q home.

If this sounds like you we would love for you to apply!

Your impact in the role:

• To lead on hate crime initiatives across L&Q estates
• To lead on the delivery of the 3 year ASB strategy and DAHA accreditation
• Ensure that Housing Specialisms KPI performance is strong and delivering continuous improvementthrough the delivery of strategic and operational objectives.
• Leads on strategic relationships with Local Authority RSL peers and other key external stakeholder
• To help you do your job you will be supported by 4 anti-social behaviour (ASB) managers a fraud manager mental health lead and 2 resident support managers.

What youll bring:

• Recognised qualification in ASB domestic abuse or mental health/social care
• Extensive experience of doing the right thing by residents introducing initiatives and services that support residents to sustain their tenancy and seeing lasting results.
• Strong communication skills at all levels including writing Board reports presenting analytical information producing and presenting face to face presentations to exceptional quality
• Comprehensive experience leading a complex and varied portfolio of services that supportresidents and housing management colleagues with relevant knowledge of housing legislation best practice in areas of support in housing and customer service
• The ability to manage teams who are dealing with multiple complex situations at once.

We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q:

Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home and were proud to serve diverse communities across London the South East and North West of England.

At L&Q people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

If you require any reasonable adjustments at any stage during this process including application stage please email

At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.

Click here to find out more about L&Q and why you should join us!

SLG Roles

We value diversity in all its facets including gender disability age ethnicity sexual orientation and identity. When it comes to finding a diverse balance for our senior positions we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.

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