Staff Site Reliability Engineer

ClickUp

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profile Job Location:

Vancouver - Canada

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

At ClickUp were not just building software. Were architecting the future of work! In a world overwhelmed by work sprawl we saw a better way. Thats why we created the first truly converged AI workspace unifying tasks docs chat calendar and enterprise search all supercharged by context-driven AI empowering millions of teams to break free from silos reclaim their time and unlock new levels of productivity. At ClickUp youll have the opportunity to learn use and pioneer AI in ways that shape not only our product but the future of work itself. Join us and be part of a bold innovative team thats redefining whats possible!

ClickUp is the worlds only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single unified platform that includes project management document collaboration whiteboards spreadsheets and our headquarters based in San Diego and a rapidly expanding global presence we are shaping the future of work. Join our team at ClickUp one of the fastest-growing SaaS companies worldwide and help millions of users be more productive - saving them at least one day every week.
We are looking for driven and innovative software engineers with strong site reliability engineering (SRE) discipline or interest in this area to help us make ClickUp the one app to rule them all. As an SRE at ClickUp your primary roles will be improving the stability availability and reliability of our globally distributed and cloud-based infrastructure that powers our app for thousands of users daily. If you are a rockstar engineer with an entrepreneurial and high-paced mindset who are ready to own drive and tackle some of the most complex problems there are out there we would love to hear from you!
What youll do:
  • Lead designing and building systems for maximum performance reliability and scalability.
  • Serve as a lead in partnership with engineering teams on product design decisions and troubleshooting.
  • Increase general stability observability and metrics surrounding both uptime and stability.
  • Champion our monitoring infrastructure.
  • Implement and improve our general site reliability posture (error and downtime budgets MTTD and MTTR improvements improving alerting and notifications minimizing customer impact from incidents etc.)
  • Respond to and troubleshoot downtime events while actively developing safeguards to prevent them.
  • Participate in brainstorming sessions with the engineering team and contribute ideas to our technology and algorithms.
  • Mentor members of the team to improve overall excellence.
What were looking for:
  • 4-6 years of knowledge of the Amazon Web Services ecosystem (EC2 ECS VPC Redis RDS ALB ECR)
  • Experience working with Kubernetes
  • Experience in managing production-critical infrastructures and DevOps mindset.
  • Be familiar with SRE best practices and procedures.
  • Experience with IaC (CDK Terraform) CI/CD (GitHub Actions ArgoCD)
  • Familiar with Containerisation (Docker)
  • Knowledgeable in network firewall and security best practices.
  • Experience with self-healing automation and monitoring tools (DataDog CloudWatch)
  • Knowledge of relational databases preferably PostgreSQL (not mandatory)
  • A strong self-starter operationally-focused; a problem-solver.
  • Excellent interpersonal written and oral communication skills.
  • Experience with application security testing is a plus (not mandatory)
  • Familiarity or experience with is a plus (not mandatory).
  • Experience with management of Linux-based EC2 instances.

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Unsure if you meet all the qualifications of this job description but are deeply excited about the role We hire based on ambition grit and a passion for improving the way people work. If you think ClickUp is the company for you we encourage you to apply!

At ClickUp we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each persons journey to build their boldest career.
ClickUp is an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Talent Acquisition will only initiate contact via an @ email or through our official careers portal on . We will never request fees payments or sensitive personal information. Please disregard any offers received outside these channels and report them to


Required Experience:

Staff IC

At ClickUp were not just building software. Were architecting the future of work! In a world overwhelmed by work sprawl we saw a better way. Thats why we created the first truly converged AI workspace unifying tasks docs chat calendar and enterprise search all supercharged by context-driven AI empow...
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Key Skills

  • Kubernetes
  • FMEA
  • Continuous Improvement
  • Elasticsearch
  • Go
  • Root cause Analysis
  • Maximo
  • CMMS
  • Maintenance
  • Mechanical Engineering
  • Manufacturing
  • Troubleshooting

About Company

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Our mission is to make the world more productive. To do this, we built the everything app for work - Tasks, Docs, Goals, and Chat.

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