Test Lead CRM_Pratima

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Test Lead Sales - CRM Platform - Microsoft D365

Location: Bangalore

Employment Type: Full-Time

Experience Level: 7 years in QA/UAT with 1 years in Sales - CRM and - Sales platform testing

Job Summary

We are seeking a Test Lead to lead the User Acceptance Testing efforts for our Sales - CRM Platform - Microsoft D365

and - Sales systems. This role ensures that the platform meets business requirements and delivers a seamless

experience for Sales - CRM teams and end-users. The ideal candidate will collaborate with business analysts

developers QA teams and stakeholders to validate end-to-end functionality before production release.

Key Responsibilities

UAT Strategy & Planning

Define UAT scope objectives and success criteria aligned with Sales - CRM workflows.

Develop UAT test plans schedules and resource allocation.

Coordinate with business stakeholders to align testing goals with Sales - CRM operations.

Test Case Management

Oversee creation and execution of test cases based on business requirements.

Ensure coverage of critical Sales - CRM processes (e.g. lead management opportunity tracking quote generation

- Sales CRM integrations).

Team Leadership

Lead and mentor UAT testers and business users.

Coordinate cross-functional testing efforts and manage dependencies.

Defect Management

Track analyze and escalate defects.

Collaborate with development and QA teams for resolution.

Environment & Data Setup

Ensure UAT environment mirrors production.

Manage test data preparation and validation.

Compliance & Documentation

Ensure adherence to regulatory standards (e.g. GDPR SOX).

Maintain documentation of test results issues and resolutions.

Required Skills & Qualifications

Bachelors or Masters degree in Computer Science Engineering or related field.

Strong understanding of Sales - CRM Platform - Microsoft D365s (e.g. Sales - CRMforce - Sales)

Experience with JIRA Confluence TestRail or similar tools.

Working experience on - Sales setup configuration and validation

Familiarity with Agile Scrum methodologies.

API Integration testing

Excellent analytical problem-solving and communication skills.

ISTQB PMP or similar certifications preferred.

Preferred Experience

1 years in UAT/Test Management roles.

Experience in testing CRM workflows and third-party integrations and API

Exposure to mobile and web-based Sales - CRM tools.

Knowledge of automation tools and framewor

Job Title: Test Lead Sales - CRM Platform - Microsoft D365 Location: Bangalore Employment Type: Full-Time Experience Level: 7 years in QA/UAT with 1 years in Sales - CRM and - Sales platform testing Job Summary We are seeking a Test Lead to lead the User Acceptance Testing efforts for our Sa...