Content Project Lead

Role Description Content Project Lead/Content Operations Director

Full-time starting on a fixed-term 6 months contract.

Remote out of South Africa or Hybrid out of Bangalore India.

Time zone - CET with occasional flexibility required for virtual meetings with stakeholders in other time zones such as EST and IST.

About Greenpark

Greenpark is a global award-winning performance-driven content leader and brand publishing Purposeis to help brands create meaningful connections that impact peoples lives through performance-driven contentfor search and social. Our unique expertise in Omnichannel Search & Insights Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model.

We do this for a global client portfolio including Unilever Campari Group AIA Sanofi Nestle Lipton Kimberley Clark Kelloggs Emma Sleep De Beers and more.

Our Values

As a company we strive and act together in our ambition to make a positive impact for the people and brands we serve we do everything with kindness and respect at the core. We Strive Acting Together With Kindnessare the values that guide us.

About the role

Our client a leading pharmaceutical company dares to change the way they work - bravely embracing innovation resilience and smart risk with a relentless drive for simplification.

Their Content Hub operates at a global scale with diverse capabilities that allows them to unlock value by enabling new and evolving ways of working. The team seeks to break boundaries collaborate challenge norms and act with empowerment and engagement.

Project Focus and Scope:

• You will be directly responsible for the project management of several pilots and strategic initiatives including:
• Capacity Management and Strategy for Content Studios: Continuing to manage the adoption of capacity of content studio resources to ensure productivity in the specific content studios
• Content Process Support: Work Cross Functionally to manage triage queries to appropriate SMS for action follow-up and appropriate.
• AI Adoption & Enablement in Content Studios: Coordinating introduction and scaling of agentic AI tools and processes.
• Adobe Content Creation Pilots: Overseeing delivery integration and optimization of new content automation platforms.
• Jasper AI Content Writing Pilots: Managing rollout workflow and change programs for transformer-based writing tools across global teams.

What youll do

• Project Management Leadership: Drive successful planning coordination and execution of multiple concurrent transformation pilot projects including scheduling resource allocation and deliverable tracking
• Stakeholder Engagement and Management: Build and maintain effective relationships with the clients internal and external contacts (anticipated: Workstream Leads IT and Commercial Digital Health Leads Executive business sponsors Excellence center leads Studio team members Leadership Steering Committees vendors such as Adobe/Jasper change leads) to ensure project visibility and alignment.
• Governance & Quality Assurance: Set maintain and continuously improve project governance quality assurance and compliance standards in accordance with our clients regulated industry guidelines.
• Readiness Criteria: Identify and agree transition readiness criteria for all pilot workstreams including skills mapping RACI establishment and training.
• Strategic Risk & Issue Management: Proactively manage risks-especially around technical disruption vendor adoption data quality operational complexity-and escalate/resolve issues in partnership with program and finance stakeholders.
• Budget & Resource Management: Oversee project budget resource allocation and escalation of financial impacts ensuring projects are delivered on time within scope and on budget.
• Change & Adoption Enablement: Work alongside the Change workstream to plan develop and drive training communications and upskilling activities required for AI adoption and digital transformation.
• Continuous Improvement: Iterate project plans to reflect evolving requirements new discovery findings or pilot outcomes; ensure action logs risk/issue registries and milestones are accurate and up to date.

About you

• Education: Bachelors Degree: Business Accounting Finance Digital or related field; with 8 years in global project/program management preferably within shared service and transformation settings

• Essential Skills:
  • Strong track record delivering complex high-risk multi-workstream projects and making strategic decisions.
  • Prior experience with digital content omnichannel or AI-enabled service creation/optimization pilots.
  • Excellent business acumen stakeholder management and strategic thinking.
  • Independence and Problem-Solving Ability: Proven ability to operate with minimal supervision and build solutions to ambiguous or unprecedented challenges.
  • Budget/Resource Management: Experience with financial oversight for large programs.
  • Quality/Compliance Mindset: Demonstrated adherence to best practices and guidelines in regulated environments.
• Excellent internal and external stakeholder management skills (ranging from brilliant executors to senior executive sponsors) anticipated key relationships: Internal (Pharmaceutical client) Steering Committees Business Managers / Leaders Project/Programme Managers Change Lead Digital/IT Teams Third Party Suppliers (Adobe Jasper etc.) and other consultancy partners

• Additional preferred skills:

• Project Management Qualification: (e.g. PMP Prince2 Agile)
• Experience with enterprise platforms and AI tools such as Adobe Campaign Jasper AI Gen Studio Workfront or similar.
• Familiarity with change management training program development and digital product launch.

• Strategic Mindset: Able to connect project outcomes to broader business vision and transformation goals.
• Independent Worker: Comfortable driving workstreams solving problems and making decisions autonomously.
• Solution-Oriented: Demonstrates creativity pragmatism and a bias for action in overcoming obstacles and unlocking value in complex projects.
• You live & breathe Greenparks core valueschampioning openness respect innovation and teamworkso that every interaction both internally and externally reflects our commitment to our values.

Bangalore/India-Specific Notes & Nuances

• Hybrid Work/Remote: The team operates under a hybrid model. Flexibility with both remote and onsite presence is expected.
• Global Time Zone Coordination: Occasional calls/meetings outside IST time zone especially with UK/EU/US teamscandidates must be comfortable with flexible hours if needed.
• Language: Fluency in English (written/spoken) required; additional Indian languages valued.

At Greenpark we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background identity and experience across our global workforce. By fostering a culture of respect inclusivity and collaboration were committed to ensuring everyones voice is heard and everyone can thrive.

All applications shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other protected characteristics.

Required Experience:

Senior IC