The Network Operational Intelligence team at Maersk is expanding into AI-driven network operations focusing on building intelligent autonomous systems that enhance the management of data networks across Core Edge and Cloud locations (offices warehouses terminals vessels data centres cloud environments etc.) and the perimeter services that secure them. This role focuses on leveraging Generative AI Large Language Models (LLMs) and agentic frameworks to develop next-gen network observability automation and decision-making platforms.
Key areas include but are not limited to:
AI-Augmented Operations: Develop agentic AI solutions using LLMs LangChain and vector stores to enable intelligent automation natural language interfaces and autonomous troubleshooting across network services.
Prompt Engineering & Reasoning: Design structured and dynamic prompts chains and retrieval-augmented generation (RAG) workflows to enable context-aware responses and insights from large-scale network data.
Intelligent Tooling & Platform Integration: Build AI-enabled internal tools for use cases like configuration analysis alert summarization root cause inference change impact prediction and knowledge extraction from telemetry and logs.
Observability & Insights: Use GenAI to augment monitoring and assurance by generating explanations recommendations and summaries from network events alarms and metrics.
Integration with Core Network Stack: Apply AI capabilities across domains such as:
Wireless Transport: Satellite 4G/LTE 5G
IoT Networking: Industrial Wi-Fi
WAN: Internet IP/MPLS Next-Gen/SD WAN
LAN: DC Networking SDN Fixed & Wireless
Perimeter: Load balancers NG Firewalls Security Service Edge
This role is at the intersection of networks and intelligence aiming to transform Maersks OSS ecosystem through LLM-based platforms that are autonomous explainable and user-friendly.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
Senior IC
For over 100 years, our customers have been changing and improving the world through trade. It has always been our passion and privilege to be their trusted, open and brave partner. Making trade more effective and our customers more successful.