Senior Infrastructure Engineer (Citrix)

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What Youll Be Doing

Youll be joining CIBCs Remote Access Services team. As the Senior Infrastructure Engineer you will be accountable for Operational Support Engineering and Service Ownership of CIBCs Remote Infrastructure. The Senior Infrastructure Engineer will provide subject matter expertise and 3rd level operational support for services within our portfolio. The Senior Infrastructure Engineer will also provide consulting and support for other services and project work as needed.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. This is not a remote only role.

How Youll Succeed

• Leadership Provide technical leadership and best practices to infrastructure teams. Build strong relationships lead discussions listen and ask the right questions to ensure solutions meet requirements. Youll manage multiple concurrent objectives projects groups or activities using effective judgment in prioritizing and time allocation.
• Solution Design & Execution Youll design develop and test emerging remote access solutions. Youll provide senior level consulting in identifying and solving complex and highly critical issues engaging vendors when necessary.
• Remediation Lead remediation efforts for critical security issues and vulnerabilities across multiple services & platforms working closely and fostering close relationships with our Information Security partners. Youll analyze data and services to identify opportunities for improvement in functionality quality and validity and recommend solutions that may cross multiple teams functions processes and platforms.

Who You Are

• You must demonstrate experience and subject matter expertise in Citrix Cloud/DaaS Citrix on-premise Citrix ELM App Layering and Azure.
• In addition you also have experience building implementing and supporting Citrix. You can also demonstrate knowledge and expertise with Azure authentication protocols NSGs creating scripts and building automation using PowerShell and Ansible. Well-developed oral written communication and presentation skills are a must. Its an asset if you have: Existing knowledge of CIBC processes standards and change management requirements; Experience producing strong technical documentation; Experience in a variety of roles/teams including but not limited to Operations Engineering Architecture & Security. You have a degree/diploma in a related discipline.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
• Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making. You can demonstrate experience and knowledge of approaches tools and techniques for anticipating recognizing and resolving complex technical problems.
• Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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