SchedulerPayroll Specialist
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Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryThis position reports directly to the Nurse Manager for the Case Management (CM) Department and is responsible for all aspects of the department scheduling and time plan management. This includes advanced time planning planning for daily weekend and holiday coverage and assignments and management of unexpected absences to assure adequate coverage for the department. The person in this position interacts directly with all staff in the department and works collaboratively with both internal and external customers. The person in this position may also be responsible for other project support relative to the needs of the department.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Utilizing the UKG scheduling system coordinates all requests for time off in an advance time planning process
- Serves as the administrator and troubleshooter for the UKG scheduling system
- Understands the CM role groups and adjusts the daily CM assignment when unscheduled absences occur
- Communicates via email with staff in advance of time plan per policy timeline
- Orients all new staff regarding the time request process and the UKG scheduling systems
- Functions as the point person for all scheduling questions adjustments or clarifications and issues from the leadership and team members; this requires timely responses
- Approves time off and scheduling changes in accordance with department scheduling policies and guidelines
- Meets face to face with specific CM teams who have flexible schedules as needed.
- Organizes float and per diem coverage to accommodate time off requests and coverage needs
- Completes all aspects of payroll utilizing an electronic payroll system (UKG)
- Provides weekly reports to the leadership team such as per diem hours utilized and timekeeper reports
- Coordinates subspecialty training for float/weekend/per diem staff and maintains coverage grid
- Supports department with new CM/CMRS orientation schedules and aspects of orientation training as identified
- Answers department telephone line and addresses requests
- Provides project support relative to the needs of the department
- Other duties as assigned
Qualifications
Education
-High School Diploma or Equivalent required
-Associates Degree Business or higher preferred
Can this role accept experience in lieu of a degree
No
Experience
-Experience in an administrative role preferably in a healthcare setting 5-7 years required and Experience supporting senior-level staff 1-2 years preferred
Knowledge Skills and Abilities
- Proficient in Microsoft Office Suite (Word Excel Power point Outlook).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work independently with minimal supervision.
- Strong attention to detail and problem-solving skills.
- Familiarity with hospital administration processes and healthcare regulations.
- Professional demeanor and ability to interact effectively with all levels of staff.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$20.43 - $29.21/HourlyGrade
4EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
