Manages a caseload of students from initial inquiry through first enrollment by:
Initiating timely communication with prospective students after initial inquiry through a series of phone email and text communications
Counseling prospective students on program offerings to assist with making an appropriate program determination
Maintaining regular consistent communication with applicants regarding materials needed to complete their application for admission review
Documenting all contacts and communications and scheduling appropriate follow-up in the database
Ensuring each student record and the data within it remains accurate and up-to-date
Initiates new student enrollments for all OLC programs by:
Advising students on appropriate course selection for first enrollment in their program
Reviewing financial aid and payment options with students
Communicating registration deadlines specific to a students program
Confirming appropriate tuition payment method before processing course enrollments
Promotes a positive new student enrollment experience by:
Liaising with Student Accounts Financial Aid Registrar and Program Directors to help address and resolve student questions or concerns
Assisting with sign ups for term-specific new student orientation webinars
Remaining current on new program developments and requirements for consistent messaging to students
Increases public awareness of OLC program offerings by:
Traveling to represent the OLC at educational fairs and industry/educational partner events
Participating in virtual college fairs and promotional presentations
Minimum Requirements:
Bachelors degree required
Experience in college admissions and/or sales and recruitment preferred
Knowledge Skills Abilities:
Ability to work with a diverse population of prospective students and faculty
Possess a positive attitude to foster a cohesive working environment
Ability to perform and prioritize multiple concurrent tasks with constant interruptions following through on all tasks to completion
Self-motivated - capable of working independently and as a team member with a willingness to help others
Detail-oriented while still keeping the big picture and organizational context in perspective
Strong critical thinking and problem solving skills
Intermediate knowledge of computer programs including Microsoft Office applications including Word Excel and Sharepoint as well as Google Platforms
Strong oral and written communication skills as well as a commitment to customer service
Strong organizational and time management skills
Ability to handle change and a fast-paced environment with a positive attitude
Proven ability to problem solve negotiate and develop creative solutions to meet business and employee needs
Ability to maintain confidentiality and discretion
Tolerates work related stress effectively and maintains self-control/professionalism
About Saint Josephs College of Maine
Founded by the Sisters of Mercy in 1912 Saint Josephs College is Maines only Catholic college. Located on the shores of Sebago Lake in Standish Maine the 460-acre campus offers 46 undergraduate programs and a Division III athletic program to approximately 800 on-campus addition to its on-campus offerings Saint Josephs College provides certificates undergraduate and advanced degrees to approximately 1200 working adults residing throughout the United States and in more than 20 other countries through its online learning program.
Saint Josephs College of Maine seeks to attract retain and develop personnel who support itsmissionand are committed to nurturing highly competent and deeply compassionate leaders ready to serve in a vulnerable world. Inspired by the life and vision of Catherine McAuley it welcomes persons from all backgrounds as part of its community which is guided by the following values:
to seek and embrace truth and wisdom wherever it may be found;
to combine faith with reason in the pursuit of academic excellence;
to commit ourselves to honesty in all relations with each other;
to welcome the perspectives cultures and abilities of all people of good will especially the disenfranchised;
to value and respect the contribution of each member of the community;
to reach out beyond the Colleges boundaries to serve the needs of others with compassion and mercy;
to address instances of injustice that impact people and the earth in solidarity with those we serve and from a position of informed advocacy.
Saint Josephs College of Maine is an equal opportunity employer dedicated to providing an inclusive work environment that supports a diverse faculty and staff. We consider all qualified applicants and employees for hiring placement and advancement without regard to a persons race (including traits associated with race including hair texture Afro hairstyles and protective hairstyles) color religion ancestry or national origin age genetic information military status sex or gender pregnancy sexual orientation gender identity or expression disabilities familial status protected whistleblower activity previous assertion of workers compensation claim genetic information protected veteran status or any other status protected by applicable law.
Employees wishing to report sex-based discrimination harassment or misconduct should contact the Title IX Office ( 115A Heffernan Center).
In order to be considered for the position submit an application and resume electronically by clicking on Apply. Be sure to also read and sign the Pre-Employment Statement. Offers are contingent upon successfully passing a background check. Specific questions may be emailed to: or call .