Delivery Director

Wizeline

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profile Job Location:

Mexico City - Mexico

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

We are
Wizeline a global AI-native technology solutions provider develops cutting-edge AI-powered digital products and platforms. We partner with clients to leverage data and AI accelerating market entry and driving business transformation. As a global community of innovators we foster a culture of growth collaboration and impact.

With the right people and the right ideas theres no limit to what we can achieve

Are you a fit
Sounds awesome right Now lets make sure youre a good fit for the role

Modality:Full Time
Location: Mexico City / Monterrey

Main Responsibilities

Delivery Director ensure that Wizelines delivery exceeds our customers expectations and adds business value through their passion for technology a deep understanding of our customers businesses and an accurate interpretation of requirements and resources to make each Customer Account and its related projects successful.

  • Delivery Directors scale mountains and knock down doors to make sure our teams have everything they need to deliver results for Wizelines customers.

  • Stand back from program and project management to broadly view the delivery landscape. This perspective gives a delivery lead the ability to see the interconnected delivery big picture that enables them to take strategic action to keep all programs and projects on track to success.

  • Set policies governance and other forms of delivery operations guidance that effectively orchestrate the overall delivery process towards our customers goals.

  • Delivery directors dont have to be subject matter experts but they should be able to communicate effectively with all forms of stakeholders.

  • Effective delivery directors must be able to translate project results into cost savings increased sales and improved customer satisfaction as well as other measurements that dont necessarily fall into traditional delivery activities. This shift in success criteria to business outcomes comes about from being accountable for the business rationale behind executing projects and programs.

  • Serve as a visible leader to project and program managers who are starting the journey.

  • Support our solutions architecture and program architect teams to develop and review SOWs particularly in renewals or expansions for your account portfolio.

  • Understand our customers desired business outcomes and how Wizelines work impacts those business outcomes; communicate in a compelling way to the project team.

  • Dotted line management responsibilities for all individuals on project teams within the account(s) portfolio.

  • Partner with our customers and Wizelines teams to facilitate open and effective lines of communication.

  • Serve as a Leader for the project team to set direction and inspire a common goal.

  • Understand best practices in technology product management and project management concepts to lead operational excellence in project teams.

  • Proactively identify and reduce risks that may impede the Wizeline teams ability to deliver exceptional results.

  • Manage customer relationships particularly with executives and key decision-makers.

  • Partner with Account Executives to grow account relationships over time.

Must-have Skills

  • Willingness to travel.

  • Exceptional communicator.

  • Fluent English speaker.

  • 5 years of experience with the role or similar roles

  • Experience working with and leading dispersed cross-functional teams.

  • Experience in BFS.

  • Knowledge of software development processes in an agile environment.

  • Experience in software development and product management.

  • Experience managing strategic customer relationships.

  • Having a broad knowledge of project and program management methodologies.

  • Understand the wider objectives of the customer such as business and strategic goals.

  • Ability to work with a wide range of individuals and personalities.

  • Strong leadership and managerial skills with appropriate experience.

  • Strong knowledge of budgeting project financial management and resource allocation procedures.

What we offer:

  • A High-Impact Environment.

  • Commitment to Professional Development.

  • Flexible and Collaborative Culture.

  • Global Opportunities.

  • Vibrant Community.

  • Total Rewards.

Apply now!


Required Experience:

Director

We areWizeline a global AI-native technology solutions provider develops cutting-edge AI-powered digital products and platforms. We partner with clients to leverage data and AI accelerating market entry and driving business transformation. As a global community of innovators we foster a culture of g...
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Key Skills

  • Forklift
  • Customer Service
  • Organizational skills
  • Basic Math
  • Dealership Experience
  • Laundry
  • SyteLine
  • Warehouse Experience
  • Dispatching
  • Personal Injury Law
  • Translation
  • Project Coordination

About Company

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Wizeline is a global technology services company founded in Mexico, now partnering with clients worldwide to accelerate their digital agendas. We combine a boutique approach with enterprise-scale delivery to modernize infrastructure, engineer data-driven solutions, and integrate cutti ... View more

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