Senior IT Technical Systems Analyst

**If you are a current Idaho Power employee please apply through the Employee Portal.

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Job Description:

Idaho Power located in vibrant Boise Idaho is looking for a Senior IT Technical Systems Analyst to join our Information Technology team. Its an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon and were working hard to safely provide our customers with the safe reliable and affordable energy they depend on.

With minimal supervision a Senior Technical Systems Analyst works on tailored solutions that reflect deep understanding of the business context and processes paired with broad technical knowledge. This position requires a breadth of technical knowledge across multiple disciplines including enterprise architecture cloud services networking server management cybersecurity and high-level application addition to a high-level understanding of these various technical disciplines this position must be relationship focused with skills in clear and concise communication leading without authority setting timelines and milestones of delivery and orchestrating the building and delivery of complex technical systems.

This individual will operate as part of a small matrix group which focuses on the highest level of consultation for technology needs supporting Atmospheric Science and Water Resource operations activities. They work closely with multiple facets of IT and Power Supply to facilitate delivering technical outcomes in addition to guiding and facilitating resilient and secure technology practices. Additionally this role will oversee all incoming technical needs originating from At Sci and Water Resources and manage the IT Service Delivery intake (when necessary) and educate and evangelize technology solutions currently owned and supported by IPC.

Their primary functions include:

• Acting as the primary liaison between technologists and business stakeholders.
• Establishing and maintaining relationships with designated business partners to support strategic objectives.
• Facilitating the evaluation and validation of solutions while gathering analyzing and communicating requirements to ensure alignment with IT strategy and business goals
• Analyzing and assisting the business with defining and/or designing new business solutions.
• Spearhead the Design and documentation of technical solution(s).
• Act as Primary Point of Contact for IT and Business leadership for assigned systems.
• Advanced technical troubleshooting and researching issues to resolution.
• Developing System architecture configuration testing and prototyping.
• Create and publish formal roadmaps milestones and Management updates on complex systems
• Understands complex technology and applications and experience with a multitude of business processes and information systems.

This job resides within the IT Organization.

In addition to the meaningful work we do we offer work-life balance competitive pay and benefits an employee incentive plan and both a 401k employer-match and a pension plan making Idaho Power one of the best employers in the state.

A COMPETITIVE CANDIDATE WILL HAVE

Knowledge of:

• Business analyst principles requirements management business case development requirements elicitation communication analysis advanced application functionality and process modeling
• Adaptive and predictive project management methodologies
• Creating technical design specifications
• Researching and proposing brought technical architecture designs for review
• Identifying troubleshooting and resolving issues with configuration items and development objects

Skills in:

• Requirements management from planning to execution developing and tracking project requirements excellent verbal and written communication skills meeting facilitation and negotiation
• Creating and maintaining business relationships
• Problem solving making sound recommendations and managing stakeholder expectations
• Orchestrating the building and delivery of complex technical systems Understanding implementation and communicating value of Cybersecurity Standards and practices

Ability to:

• Use logical reasoning and analysis
• Use sound judgment and decision making
• Understand complex system architectures ranging from field endpoints to cloud services to networking to internal server systems
• Gather business requirements interpret technical specifications and relate them to system functionality
• Facilitate work sessions with stakeholders to design or redesign business processes to meet requirements
• Manage and report on assigned project tasks
• Manage and report on multiple technology projects/initiatives
• Communicate clearly with technical personnel along with all levels of business leadership and project stakeholder
• Prioritize course of action for self and others to ensure that work is managed effectively
• Effectively translate business requirements into design specifications that can be leveraged by Solution Architects Developers Engineers and Administrators to create a solution that meets business objectives
• Proactively identify potential issues before they impact end users
• Respond promptly and professionally to issues identified by end users assist in identification and implementation of resolution

MINIMUM REQUIREMENTS

Education:

• Bachelors degree in business computer science or related field

OR

• An equivalent combination of education experience training and/or certifications

Experience:

• 5 or more years of professional level IT/business experience with a minimum of 3 years business analyst experience

PHYSICAL REQUIREMENTS
This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment fine motor skills including typing on the computer dialing phones filing paper and working in close proximity to other people. There may be occasional lifts of no more than 10 lbs. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.

ADDITIONAL INFORMATION
Provide project leadership as needed. Periodic field work and possible overnight travel.

Competencies:

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Idaho Power is an Equal Opportunity Employer

Were proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex (including pregnancy) age sexual orientation gender identity genetic information veteran status physical or mental disability marital status and any other status protected by applicable federal and state laws.

Please note: Idaho Power will not provide sponsorship for obtaining an employment visa such as an H-1B visa.