Application Engineer
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview:
We are seeking an Application Engineer to support customers in getting the most out of our sheet metal and structural steel processing solutions including lasers punches press brakes material handling systems and system software. A key part of this role is helping customers apply and optimize Trumpf applications to improve efficiency and results.
Key Responsibilities:
- Partner with customers on-site to understand their processes and identify opportunities for improvement.
- Provide troubleshooting training and programming support-including Trumpf applications-to optimize machine performance and workflow.
- Support customers after equipment installation and commissioning to ensure long-term success.
- Deliver instruction on machine operation applications safety and best practices.
- Maintain accurate service reports and keep management informed of customer interactions.
- Stay current on product knowledge with a focus on Trumpf applications through ongoing training.
- Promote a positive customer experience by offering practical solutions and professional guidance.
Job Requirements:
- Bachelors degree in Manufacturing or Mechanical Engineering or a minimum of 5 years of experience in applications equipment installation field service or related technical support. A blend of education and hands-on experience will also be considered.
- Solid understanding of CNC programming and general computer skills; ability to troubleshoot and provide programming support.
- Strong problem-solving skills with the ability to think analytically and provide practical solutions to customers.
- Excellent communication and customer service abilities with a professional demeanor and a focus on building lasting client relationships.
- Valid drivers license with a clean driving record; ability and willingness to travel frequently to customer sites.
- Must be located within a one-hour drive of Harrisburg PA.
- A positive team-oriented attitude with the flexibility to adapt to customer needs and new technologies.
- Commitment to safety standards and adherence to both company and customer site regulations.
Key Skills
- Children Activity
- EAM
- Engineering Support
- Maintenance Engineering
- Accident Investigation
- Branding
About Company
Synerfac Staffing Employment Agencies are located across the U.S. for your convenience. Synerfac specializes in accounting, administrative, engineering, IT skilled trades, scientific, sales staffing and more.
