Lead Field Service Engineer

Boston - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Lumafield:

Lumafield was founded in 2019 to upgrade manufacturing.

We are engineers with deep experience across the product development cycle from initial ideas to shipping hardware across industries and specializations who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.

Engineers make million-dollar decisions every day and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products as well as AI-driven tools that highlight problems and generate quantitative data Lumafield promises to revolutionize the way complex products are created manufactured and used across industries. We started with industrial CT scanning which for us was the most valuable but underutilized tool in the manufacturing toolbox enabling us to rapidly inspect essential components non-destructively.

We rebuilt the whole system from X-ray capture to computer vision analysis to web-based collaboration to the entire business model making the most advanced manufacturing tech more accessible to every industry. Our company like our platform is designed for upgrades. Were building for greater intelligence autonomy and speed. For deeper vision operational excellence and powerful insights. And then well upgrade it all again.

Lumafield is headquartered in Cambridge MA and has an office in San Francisco CA.

About the role:

Lumafield designs manufactures installs and services the worlds first accessible X-ray CT scanner. Lumafields product is a complex hardware-software system. We collaborate to deliver an incredible experience for our customers.

You will perform installation and maintenance on Lumafield scanners at customer sites. When you are not in the field you will help maintain our tradeshow fleet and work with engineering on our in-house scanner fleets.

You will work with engineers to troubleshoot tune and calibrate production systems. You will help refine SOPs to increase safety improve quality and increase efficiency. The ability to troubleshoot a problem and track down the root cause of the issue is important.

What youll do:

Uncrating commissioning and calibrating Lumafield scanners
Perform preventative and repair maintenance at customer sites
Frequent travel to customer sites within the US and Canada (75%)
Create update maintain training materials and safety guidelines

About you:

Are a well-rounded technical thinker with experience in computer electrical mechanical systems including sensors and actuators
Comfortable using common hand tools (e.g. drill torque wrench etc.)
Are meticulous and pay attention to detail in your work
Can comfortably and professionally interact with customers and suppliers
Ability to follow a written procedure and identify deviations or problems
Strong verbal communication skills to describe situations and issues to teammates who may be remotely supporting you
Strong written communication skills for writing service reports
Enjoy collaborating within and across teams
Able to lift up to 50 lbs

Bonus points for:

Machine shop skills (drill press lathe Bridgeport etc.)
Ability to troubleshoot computer electrical and mechanical issues
IT skills
Linux proficiency
Enjoy working within a customer facing environment
Hands-on prototype integration and troubleshooting: soldering crimping and testing

$70000 - $95000 a year

The base salary range listed here represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location experience and performance. All full time employees receive an equity grant.

Lumafield offers both competitive cash and equity compensation as well as a health & wellness stipend 401k parental leave flexible PTO commuter benefits company wide events and more!

Lumafield is committed to building a team that represents a variety of backgrounds perspectives and skills because the more inclusive we are the better our work will be. Do you feel like your skills dont meet every single requirement listed We encourage you to apply anyway If youre excited about our technology the opportunity and are eager to learn more wed love to hear from you!

In keeping with our beliefs and goals no employee or applicant will face discrimination or harassment based on: race color ancestry national origin religion age gender marital domestic partner status sexual orientation gender identity disability genetic information or veteran status.

Reach out if you want to be a part of what we are building.

About Lumafield:Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle from initial ideas to shipping hardware across industries and specializations who became frustrated by the cost and complexity of modern manufacturing. S...