Service Support Analyst- Expert (Hybrid)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Service Support Analyst- Expert (Hybrid)
Location: Raleigh NC
Duration: 12 Month
Description (including but not limited to):
- Technical assistance support and advice to end users for hardware software and systems
- Hands-on technical and functional assistance to business and technical users
- Remote technical and functional assistance to business and technical users
This is the requirement.
Sample Role Types: Desktop Support Analyst Help Desk Support Analyst
Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
Skills:
| Skill | Required/Desired | Amount | of Experience |
| Red Hat OpenShift virtulaization experience of at least three years. | Required | 3 | Years |
| AWS and Azure experience | Required | 2 | Years |
| Understanding of ServiceNow ticket process. | Required | 2 | Years |
| Active Directory and Linux experience | Required | 4 | Years |
| Experience working in highly dynamic environment where priorities change constantly. | Required | 2 | Years |
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
