Service Line Coordinator CSPS

Boston - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Responsible for overseeing and coordinating the activities of a specific service line within the organization.

Does this position require Patient Care
No

Essential Functions

Supervise and coordinate the activities of service line staff including assigning tasks monitoring performance and providing feedback.

Conduct regular performance evaluations and address performance issues as necessary.

Provide coaching training and development opportunities to enhance the skills and knowledge of team members.

Foster a positive work culture promote teamwork and encourage open communication.

Monitor service line operations to ensure timely and efficient service delivery.

Implement and enforce quality assurance processes and standards to maintain high-quality service levels.

Qualifications

EducationHigh School Diploma or Equivalent required and Bachelors Degree Related Field of Study preferredCan this role accept experience in lieu of a degreeNoLicenses and CredentialsCertified Registered Central Service Technician CRCST - Healthcare Sterile Processing Association (HSPA) requiredExperienceExperience in a supervisory or managerial role preferably in a service-oriented industry. 1-2 years preferredKnowledge Skills and Abilities- Strong leadership and people management skills. - Excellent communication and interpersonal skills. - Ability to motivate and inspire a team to achieve targets and meet service standards. - Strong problem-solving and decision-making abilities. - Knowledge of service line operations processes and best practices. - Familiarity with quality assurance principles and methodologies. - Proficient in using relevant software applications and systems. - Excellent organizational and time management skills.

Additional Job Details (if applicable)

Physical Requirements

Standing Constantly (67-100%)

Walking Constantly (67-100%)

Sitting Rarely (Less than 2%)

Lifting Frequently (34-66%) 35lbs (w/assisted device)

Carrying Frequently (34-66%) 35lbs (w/assisted device)

Pushing Frequently (34-66%)

Pulling Frequently (34-66%)

Climbing Occasionally (3-33%)

Balancing Constantly (67-100%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Occasionally (3-33%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Constantly (67-100%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

55 Fruit Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

- /

Grade

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service strivi...